AutoCAD 2009 problem /// Always recovery file /// Plz kindly advise

[R.Sopon]

Dear Support team

One of my customer have a problem with AutoCAD2009.

They try to open file .dwg it have message box in the photo 1. after that file will be recovered and take time 2-5 mins almost every opened time.

They said that they found this problem only this PC, other pc can open these file normally (they have many licenses for AutoCAD2009.)

And you can see license ID and product ver. as photo 2.

Should we try to reinstall to solve this problem?

Please kindly help to advise us.

Thank you very much in advance krab.

Best Regard

R.Sopon

[pendean]

Have your user look up RECOVERYMODE variable in AutoCAD's help file and decide for themselves how to proceed: this issue is not an installation problem, it is a choice your user needs to make in their office about their files.

[R.Sopon]

So, Could you please show me the photos of how to disable RECOVERYMODE in AutoCAD2009 ? We need your instructions to inform our customers.