Installation & Licensing

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April | New Support Knowledge Base Solutions

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04-01-2014 10:20 AM


Desktop Subscription Help

Crash on systems with integrated (Intel HD) and discrete GPUs (Nvidia/AMD)
Maintenance Subscription Help
What happened to all my company’s shared cloud credits?
What happens to my Cloud Credits when my contract expires.

Change of CSN account to view assets
Product upgrades for older versions

Frequently Asked Questions about the Autodesk Upgrade Policy
What is the Autodesk Affiliate Program?

Academic Resource Center Account Setup FAQ
Free software for educational institutions FAQ
Methods for downloading software from Academic Resource Center
Network Licensing for Autodesk Academic Resource Center FAQ
Serial Number and Product Key FAQ (Academic Resource Center)


Installation and Licensing:

Error: 1: 5 2: adlmPITSetProductInformation failed. 3: 2
Installation hang on initializing phase

Autodesk 2015 product will get a 0.0.0 error when using 11.11 NLM
How do I Prioritize my Mac Address
Program lists as already installed
The Program errors when I try to install "The Procedure Entry Point ### could not be located in the ...
You reboot your server machine and now LMTOOLS displays “Unsupported Feature”

2015: FLEXnet feature codes for Autodesk products
“Error #1327 Invalid Drive:” when starting install
Meta licensing error

2015: Product keys for Autodesk products
setup.exe not responsive in parallels

How to reinstall or repair your Autodesk product
How to remove and reinstall Microsoft Visual C++ Runtime Libraries
I received a 2015 license file but my 2015 products will not open. Other year products do open
Is there a way to make a license not MAC address dependent

Jessica Thrasher

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