Installation & Licensing

Reply
Member
whteglve
Posts: 4
Registered: ‎05-10-2007
Message 1 of 4 (376 Views)

Apprenticeregsvr hanging

376 Views, 3 Replies
05-17-2012 12:22 PM

Currently I use Inventor 2009 on the work machine and we are planning on upgrading to 2013. The problem is that when I install the Trial Version of 2013 everythign except Inventor works. When I try to start Inventor 2013 the task manager shows that the "Apprenticeregsvr.exe" and "Inventor 2013" processes have started but it hangs and won't register with the OS.

 

When took a brand new "Test" PC never on the network and installed Inventor and it starts and runs like it should. Then we connected the box to the network and try to install 2013 under my account, as well as others, and "Apprenticeregsvr.exe" hangs every time. 

 

Work & Test Machines - Win 7, Core i7 CPU, 8 GB RAM, 64-bit

 

What is the problem?

*Expert Elite*
TravisNave
Posts: 10,000
Registered: ‎01-14-2005
Message 2 of 4 (372 Views)

Re: Apprenticeregsvr hanging

05-17-2012 02:12 PM in reply to: whteglve

Make sure your user has local administrator rights, UAC is off, and your anti-virus is temporarily disabled.  You may want to also launch Inventor by right-clicking the icon and runas Administrator in addition to the other steps.  I've also seen in some instances where it might help to actually kill explorer.exe with your task manager and try running Inventor right after.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
whteglve
Posts: 4
Registered: ‎05-10-2007
Message 3 of 4 (365 Views)

Re: Apprenticeregsvr hanging

05-18-2012 12:28 PM in reply to: whteglve

UAC, from what my IT guy says, is already turned off. We can't figure it out and our tech support with our reseller can't either. 

 

Autodesk, Do you have a clue?

Member
whteglve
Posts: 4
Registered: ‎05-10-2007
Message 4 of 4 (331 Views)

Re: Apprenticeregsvr hanging

06-04-2012 07:01 AM in reply to: whteglve

We've removed all group policies and everythign short of re-imaging the drive. Maybe its time to jump ship and start using SolidWorks. Thanks for all the help Autodesk!

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube