Installation & Licensing

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New Member
beejal100
Posts: 1
Registered: ‎10-05-2013
Message 11 of 18 (2,090 Views)

Re: Akamai netsession interface failure

10-05-2013 04:53 AM in reply to: philip.s

i am having the same problem wtih windows 8 and i tried download now and install now, but i dont think it is because of my anti-virus software as i have Norton and it would notify me if some is dangerous and automatically close the program

New Member
crosslpark
Posts: 1
Registered: ‎10-07-2013
Message 12 of 18 (2,059 Views)

Re: Akamai netsession interface failure

10-09-2013 12:02 PM in reply to: bas146

I am having the same problem. I have windows 7 and on the "initializing" window, as soon as it says installing  Akamai netsession interface, it just stops with a little bit left to completion

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 13 of 18 (2,047 Views)

Re: Akamai netsession interface failure

10-09-2013 03:36 PM in reply to: crosslpark

Welcome to the community Yash and Junho!

 

Did either of you try using the Browser Download option?


From Matt: Download and Installation -> Software Download Links -> I need to redownload my product



Philip Schmelzer
New Member
alejandrogg10
Posts: 2
Registered: ‎10-23-2013
Message 14 of 18 (1,999 Views)

Re: Akamai netsession interface failure

10-23-2013 04:57 AM in reply to: philip.s

Hi, I'm having the same problem, new netbook, and I'm having the network faliure in both ways, with the autodesk installer and with the direct download. Please if you can help or give me any way to solve the problem. I can't belive it's a problem of my netbook because I've bought it this morning but nothing is impossible...

I have also disabled the firewall and the antivirus.

 

Thankyou.

 

Sin título.jpg

 

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 15 of 18 (1,961 Views)

Re: Akamai netsession interface failure

10-25-2013 12:12 PM in reply to: alejandrogg10

Hello!

 

Were you able to try utilizing the afore mentioned Browser Download option?


From Matt: Download and Installation -> Software Download Links -> I need to redownload my product



Philip Schmelzer
New Member
alejandrogg10
Posts: 2
Registered: ‎10-23-2013
Message 16 of 18 (1,950 Views)

Re: Akamai netsession interface failure

10-26-2013 07:35 AM in reply to: beejal100

This "Download and Installation -> Software Download Links -> I need to redownload my product" finally work, and now I can work again, thank you so much! 

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 17 of 18 (1,125 Views)

Re: Akamai netsession interface failure

11-06-2013 02:41 PM in reply to: alejandrogg10

Sure thing and for future viewers, our Virtual Agent has changed. Please check out the following for instructions on how to download current + supported previous versions.

 

How to re-download your software



Philip Schmelzer
New Member
Momo251212
Posts: 1
Registered: ‎01-22-2014
Message 18 of 18 (852 Views)

Re: Akamai netsession interface failure

01-22-2014 11:40 PM in reply to: philip.s

Thanks for the patience, support and reply. :smileyhappy:

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