Installation & Licensing

Reply
New Member
clb92
Posts: 1
Registered: ‎01-17-2013
Message 1 of 3 (587 Views)

Activation "Processing Error". Can't activate Student version of Inventor 2013

587 Views, 2 Replies
01-17-2013 11:41 PM

Hi.

 

I can't install my student version of Inventor 2013. When I click Activate Now after starting it, I get an error.

 

It says:

Processing Error

The system has encountered a problem registering or activating your account. Submit your registration information to Autodesk Customer Service (you will receive an email with your registration and activation information within 2 business days). (34)

Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days. 

 

How can I fix this?

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 2 of 3 (578 Views)

Re: Activation "Processing Error". Can't activate Student version of I

01-18-2013 12:50 AM in reply to: clb92

Hi clb92,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code. I will check on my end and manually generate an Activation Code for you. 



Joane Bonghanoy
New Member
christophe.cot
Posts: 2
Registered: ‎02-11-2013
Message 3 of 3 (506 Views)

Re: Activation "Processing Error". Can't activate Student version of I

02-18-2013 07:24 AM in reply to: joane.bonghanoy

Hi Joane,

I have the same issue and sent you a pm yesterday including the needed info.

I don't know if you have already seen it even though I assume you might be quite busy :smileyhappy:

I hope to see you reply very soon.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube