Installation & Licensing

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zd2057
Posts: 1
Registered: ‎04-05-2013
Message 1 of 3 (166 Views)

Activation issue

166 Views, 2 Replies
04-05-2013 07:09 AM

I don't know to which topic i should respond so i choose this one.
I'm havig problem activating my licence. It says that my serial number is not valid. :smileysad:

 

 

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TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 2 of 3 (134 Views)

Re: Activation issue

04-05-2013 11:45 AM in reply to: zd2057

It was probably upgraded and/or the Subscription has lapsed.  You will either need to contact your reseller or perhaps philip.s on the boards here will spot you.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 3 of 3 (108 Views)

Re: Activation issue

04-05-2013 04:31 PM in reply to: TravisNave

Hey Darko,

 

I can definitely check validate the license if you could send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the serial number. Another option is to contact our License Assistance team directly for additional support.



Philip Schmelzer

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