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Activation code for 3DS Max 2012 not working

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Message 1 of 2
kylems.01
1669 Views, 1 Reply

Activation code for 3DS Max 2012 not working

About a week ago I tried starting up my student version of #DS Max 2012 and I was asked for an activation code before I proceeded and so since I didn't realize there was one that came with the email I had been sent earlier I requested a new one. For some reason my internet was acting up and so the page you're given to enter in your activation code didn't load properly and I ended up going through the process a few more times to see if I could get it to work. A few minutes later I realized I'd been sent a few emails with new activation codes, but when I came back a few hours later when the page finally loaded it wouldn't accept any of my activation codes (the application automatically closed which I think was due to the activation code length, seeing as all the ones I recieved only filled12 of the 16 boxes) and it wouldn't let me request any new ones since I'd exceeded the max number of activation codes I could request

 

I'm kind of at a loss for what I should do next so I figured I'd come here, could anyone help me out?

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camilo.lemos
in reply to: kylems.01

Hi @kylems.01 and welcome to the Autodesk Community!

 

Please, send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll look into this for you.

Thanks!



Camilo Lemos

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