Installation & Licensing

[#1]

I installed Revit Arch 2013 and requested an activation key  which I have since received by email.  But when I start Revit, the Activation Wizard doesn't appear so I can't enter the activation key.  Any ideas on how I can enter the activation info?

Les

[#2]

Hi LesWoolsey:

Here are some helpful information on how to activate your serial number:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17971157&linkID=9240617

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=18513720&linkID=9240617

For activation issue, please contact our Registration and Activation Team directly for assistance or call them at the following numbers:

Americas: (800) 551-1490

Europe / Middle East / Africa: 65.6735.5688

Asia / Pacific: 41.32.723.9595

I hope this helps. 

Best Regards,

[#3]

Hi LesWoolsey,

If you only have single product installed in your machine, please delete the Licensing info (adsk*.data file) to force re-activation.

To delete the licensing info, please backup and remove these files:

On Vista or Windows 7
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data.?backup

On Windows XP
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data.backup

Please let me know if that works.

Thank you.

[#4]

After moving those files out of the way and starting Revit, I was asked about joining the quality feedback program and then Revit continued.  I saw a small Window shich said it was checking the licensing but then that box disappeared and  I did not get the activation wizard.

[#5]

I had already gone through  those pages and they offered no useful information regarding this problem.