Installation & Licensing

Reply
Member
Heesheh
Posts: 3
Registered: ‎08-22-2012
Message 1 of 5 (2,394 Views)

Activation - Script Error - Picture Included

2394 Views, 4 Replies
08-22-2012 09:46 AM

Hello,

 

When I wanted to install the 3ds Max 2012, I got the white screen problem, but solved it instantly after reading the forum. However, after inserting my codes and pressing the next button afterwards, I find myself with a script error which doesn't let me go through with the activation.

 

I enabled all ActiveX and scriptings in the IE9 internet options and tools, however, that didn't help me at all! 

 

I attached a print screen of what occurs in this post, can I get some help on this please?

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 5 (2,381 Views)

Re: Activation - Script Error - Picture Included

08-22-2012 02:22 PM in reply to: Heesheh

Hi Heesheh,

 

Javascript or permissions issues can be resolved via this solution.

 

If that doesn't work it's most likely an IE problem and I'd recommend the following:

 

-Internet explorer repair 

-Reset Internet explorer security settings to defaults

-Disable Anti virus

-Disable Internet explorer add-ins (3rd Party).

-Additional suggestions here



Philip Schmelzer
Member
Heesheh
Posts: 3
Registered: ‎08-22-2012
Message 3 of 5 (2,362 Views)

Re: Activation - Script Error - Picture Included

08-23-2012 07:23 AM in reply to: Heesheh

Hello,

 

Thank you for the reply.

 

I have honestly put in the effort and tried all the solutions you provided in your reply without any results. I kept recieving the message when I try to go to the "next" page, or try to go "back" or even "close" the window. It just doesn't let me do it. I hoped something would work, but still, I am recieving the same message.

 

I reset all the settings for IE9 to begin with.

 

I even enabled all active X and Scripting controls and included restricted sites, intranet zones, internet zones etc.

 

I went through all the provided steps one by one, the only thing I can not do in my case is downgrade to IE8 since microsoft doesn't allow the user to download to it when using windows 7.

 

Please let me know if there are any other solutions regarding the problem, cause it also appears to happen when I tried installing 3ds Max 2010, the scripting problem appeard there again. So, it is a problem with my PC that I can't seem to get around.

 

Any help will be much appreciated.

 

Regards

 

 

Member
Heesheh
Posts: 3
Registered: ‎08-22-2012
Message 4 of 5 (2,293 Views)

Re: Activation - Script Error - Picture Included

09-17-2012 11:50 PM in reply to: Heesheh

Still did not work! I would love if someone would take a look at this and help me out with a solution!

Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 5 of 5 (2,267 Views)

Re: Activation - Script Error - Picture Included

09-18-2012 05:38 PM in reply to: Heesheh

Uninstall IE9 - it's a hail mary. 

 

http://upandready.typepad.com/up_and_ready/2011/11/register-today-product-activation-wizard-displays...

 

You can also add "EVERYONE" and full control to this folder:

 

http://forums.autodesk.com/autodesk/attachments/autodesk/24/49646/1/everyone.zip

 

C:\Program Files\Common Files\Autodesk Shared

 

 



David Lau

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube