Installation & Licensing

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New Member
mrhippoplatapus
Posts: 2
Registered: ‎10-19-2013
Message 1 of 6 (1,334 Views)
Accepted Solution

Activation Limit Reached

1334 Views, 5 Replies
10-19-2013 06:27 AM

Hello,

I have installed Autodesk 3DS Max 2012 onto my pc and I have received this error,

 

Activation Limit Reached.
You have already activated your product on the maximum number of computers permitted by your license.

If you would like an Autodesk customer service agent to manually review your activation history, please complete a Customer Service Request.

(Error: 10)

 

I have only installed 3DS Max 2012 on 2 computers however I have had to rebuild my computer numerous of times and just recently I have had to reinstall 3DS Max onto my computer again because my previous system hard drive failed. I am currently using a student license. 

 

Thanks for the help in advance!

*Expert Elite*
pendean
Posts: 21,655
Registered: ‎11-06-2003
Message 2 of 6 (1,309 Views)

Re: Activation Limit Reached

10-19-2013 11:24 AM in reply to: mrhippoplatapus

Call Autodesk Product Registration and Authorization:
http://usa.autodesk.com/support/installation/
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
New Member
mrhippoplatapus
Posts: 2
Registered: ‎10-19-2013
Message 3 of 6 (1,297 Views)

Re: Activation Limit Reached

10-20-2013 02:12 AM in reply to: mrhippoplatapus

Thanks for replying pendean! I have resolved the issue by using the license transfer utility!

New Member
alexandra-maise
Posts: 1
Registered: ‎10-20-2013
Message 4 of 6 (1,284 Views)

Re: Activation Limit Reached

10-20-2013 08:25 AM in reply to: mrhippoplatapus

hello, then installed autocad 2013 on my pc, but when I open it is asking to activate the license because I only have a few days free, however what I downloaded was a license student poi .. can not activate the following error and informed .. FATAL ERROR: Unhandled c000001dh Exception at 6047d577h please help me ...

New Member
dofundo
Posts: 1
Registered: ‎02-13-2014
Message 5 of 6 (445 Views)

Activation Limit Reached

02-13-2014 03:01 AM in reply to: pendean

Hello,

I am having a problem with my product, in the last year, every 2 months the licence expires without any reason. We have received several activations codes from autodesk, but in the last week we had no reply and the program is not working, every time we try to activate the program this error apears

 

Activation Limit Reached.
You have already activated your product on the maximum number of computers permitted by your license.

 

I need to solve this problem because we need to work, and the program is blocked, we have some deadlines and having some problems working without the program we have bought.

 

Best regards

Ricardo Moreira

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 6 of 6 (440 Views)

Re: Activation Limit Reached

02-13-2014 03:24 AM in reply to: dofundo

Hi Ricardo Moreira, 

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered company name or contact our licence assistance team for direct support. You can also indicate your case number (from last week's enquiry) in your reply.



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