Installation & Licensing

Reply
Member
airbalancing
Posts: 3
Registered: ‎09-16-2013
Message 1 of 6 (303 Views)

Activation Issue

303 Views, 5 Replies
09-16-2013 10:16 AM

I am trying to install AutoCAD LT 2009 on my new work computer that is running Windows 7 and I keep getting the following:

 

script error

Line: 82

Char: 7

Error: 'reqtype' is undefined

Code: 0

URL: file://C:/Program%20Files/AutoCAD%20LT%202009/WebDepot/RTBeginReg.html?p=C:%5CUsers%5CAAB


When I select the option to continue running sripts the error line changes to several different messages. It will go from 'reqtype' to 'product' is undefined to 'rtcodepage' is undefined, etc.

 

I searched through this forum and verified that I have the most recent version of internet explorer. I cleared out the TEMP folder several times, adjusted the IE security settings to allow scripts and java, and ran windows in safe mode. None of these "solutions" resolved the problem and I still cannot activate my product.

Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 2 of 6 (276 Views)
Member
airbalancing
Posts: 3
Registered: ‎09-16-2013
Message 3 of 6 (270 Views)

Re: Activation Issue

09-16-2013 02:09 PM in reply to: david.lau

I do have IE 10. I followed the steps of uninstalling/reinstalling IE 10 per the link you attached and still am getting the error code which is blocking me from activating CAD LT 2009.

 

 

Member
airbalancing
Posts: 3
Registered: ‎09-16-2013
Message 4 of 6 (263 Views)

Re: Activation Issue

09-16-2013 02:36 PM in reply to: airbalancing

I also uninstalled IE 10, restarted the computer and tried activating the program and got the script error message again.

Product Support
aaronhai
Posts: 247
Registered: ‎03-25-2010
Message 5 of 6 (253 Views)

Re: Activation Issue

09-16-2013 07:59 PM in reply to: airbalancing

Hi airbalancing,

 

After removing IE10, do you get IE9? If so, please try activate with IE9.

I hope that works for you.

 

Thank you.



Aaron Hai
*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 6 of 6 (239 Views)

Re: Activation Issue

09-17-2013 07:47 AM in reply to: airbalancing

Keep in mind that Autodesk 2009 products are not supported in Windows 7, largely because of activation issues.  You should consider running 2010 or later, if you have access to those versions. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube