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francesco.delcesta
Posts: 1
Registered: ‎09-01-2013
Message 1 of 2 (381 Views)

Activation Failed - Student License - Autodesk AutoCAD 2014 (English) 64-Bit

381 Views, 1 Replies
09-01-2013 02:25 AM

Hi,

i can't activate Autodesk AutoCAD 2014 (English) 64-Bit (student license).

I followed the procedure described on-line:

- start the program

- click on "activate"

- click on "Connect Now and Activate"

- i logIn with my user and password

- then, in the following window, i receive the message: "The serial number that you entered is not valid. Try Again."

 

I double checked the serial-number and it's right. 

However, on Autodesk website, "My software" page, i see the following error just above the AutoCAD 2014 (English) 64-Bit serial number:

 

"Error assigning serial number to product: This is an operation implementation generated fault"

 

Maybe that is the problem. Can somebody help?

B.R.

Francesco Del Cesta

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 2 of 2 (360 Views)

Re: Activation Failed - Student License - Autodesk AutoCAD 2014 (English) 64-Bit

09-01-2013 07:57 PM in reply to: francesco.delcesta

Hi Francesco, 

 

We have had this error with some of our Education Community accounts and we are still working on resolving it. In the meantime, please do create a new account with a new email address so you can start using and enjoying the benefits of the EDU Site. 



Joane Bonghanoy

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