Installation & Licensing

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Member
bnrush
Posts: 3
Registered: ‎05-10-2011
Message 1 of 4 (2,909 Views)

Activation / Deactivation - how do I do deactivate?

2909 Views, 3 Replies
06-19-2011 12:50 PM

Hello,
How do I "deactivate" a student version of 32-bit Maya 2011 to reactivate it on a different computer?   Windows.  Replacing my laptop.


Thanks,

Ben Rush

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 2 of 4 (2,892 Views)

Re: Activation / Deactivation - how do I do deactivate?

06-20-2011 08:54 AM in reply to: bnrush

Hi Ben,

 

You can use the Online License Transfer Utility to move your license.

 

Here is a link to the tutorial on using the Online License Transfer Utilty:
http://www.youtube.com/watch?v=qGoslbHh9n8



Michael Bloss
Technical Support
Autodesk, Inc.
Member
bnrush
Posts: 3
Registered: ‎05-10-2011
Message 3 of 4 (2,684 Views)

Re: Activation / Deactivation - how do I do deactivate?

11-19-2011 03:05 PM in reply to: bnrush

Hello,

Have tried exporting license from my last machine and it errors (36):

 

Export Request Failed.  Maximum number of exports for this serial number has been reached.  You may not export more licenses than you have purchased.

 

Likewise I cannot activate a license- it errors (10):

 

Activation Limit Reached.  You have already activated your product on the maximum number of computers permitted by your license.

 

As far as I can tell I have no licenses activated, except for the one machine whose license I'm unable to export.

Thanks for the help.

Ben Rush

*Expert Elite*
TravisNave
Posts: 10,012
Registered: ‎01-14-2005
Message 4 of 4 (2,680 Views)

Re: Activation / Deactivation - how do I do deactivate?

11-19-2011 08:55 PM in reply to: bnrush
Then simply uninstall the sofware and get a new activation code on the new system by calling Autodesk Activations at 1-800-551-1490, choosing #1 for English and #1 for stand-alone license.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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