Installation & Licensing

New Member
Posts: 1
Registered: ‎02-26-2012
Message 1 of 2 (135 Views)

Access denied for purchased software

135 Views, 1 Replies
09-10-2012 09:30 PM



I'm having problems trying to download scalefoirm which I purchased yesterday. I keep on getting the access denied message.  I did inform your technical support yesterday regarding this issue and I was told to wait for a day for the order to get processed.  today I still get the same error message but i cant click on the chat to contact any technical support.



Please help

Customer Service
Posts: 666
Registered: ‎06-06-2011
Message 2 of 2 (123 Views)

Re: Access denied for purchased software

09-10-2012 10:52 PM in reply to: LuisManalac2937

Hi LuisManalac2937,


Our apologies for the problems encountered. We have already contacted our Online Store re your error and do expect a call from Fred. Fred is from our Online Store and he will be assisting you re this download issue.


For future reference, you can click here: for any issues or queries on Products purchased Online.

Joane Bonghanoy

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