Access denied for purchased software

[LuisManalac2937]

Hi!,

I'm having problems trying to download scalefoirm which I purchased yesterday. I keep on getting the access denied message.  I did inform your technical support yesterday regarding this issue and I was told to wait for a day for the order to get processed.  today I still get the same error message but i cant click on the chat to contact any technical support.

Please help

[joane.bonghanoy]

Hi LuisManalac2937,

Our apologies for the problems encountered. We have already contacted our Online Store re your error and do expect a call from Fred. Fred is from our Online Store and he will be assisting you re this download issue.

For future reference, you can click here: bit.ly/QBjzMU for any issues or queries on Products purchased Online.