ARC software network license

[Luca_M]

Hi,

I am downloading the Master suite 2013 (education license) from the ARC portal. At the same time I obtained my serial number and product key (network license).  Just one question: how do I actually get the license file?

Thanks,

Luca

[jessica.t · Accepted solution]

Hi Luca!

Please see this work instruction on how to obtain a license file. If you have any other questions please let us know. Thank you!

[Luca_M]

Thanks Jessica. That's exactly was I was looking for.

Luca

[jessica.t]

You're very welcome! Glad I could help!

[Luca_M]

Hi, could I just ask a related question about downloading the software.

I found many corrupted files using the browser download option.  I looked into the autodesk downloader, but the link seems to point to the student versions.  Only a few of the products seem to be available there.  Is there a solid downloading option for all the products included in the Education version?  Hope this makes sense.  

Thanks,

Luca

[jessica.t]

Which link do you mean? All of our download methods should work equally no matter which license type that you are using. Apologies that I don't think I entirely understand.

[Luca_M]

Sorry I was not clear enough 🙂   After login, I start from here:

https://schools.autodesk.com/catalog/

I then select a product to download (for instance AutoCAD Architecture 2013) here:

https://schools.autodesk.com/catalog/product/30/?suite=11

from there, I can only see the one button for "browser download" (which has caused a lot of installer files to get downloaded corrupted).

There is a link to "How to use Download Now" on the same page, but that seems to redirect you to a generic help page:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-use-Download-Now-f...

In other words, I don't seem able to find a way to use the download manager to download all the products included in the Master Suite.

Here's a pic of the download page I get:

[jessica.t]

Thank you, I now understand!

This Autodesk Solution should be more helpful, please let me know how it goes!

[Luca_M · Accepted solution]

Hi,

Thanks for following up.  The solution you linked is relevant, however this is what we found:

on one machine, only the "browser download" button was available from the beginning. we tried, IE 11, Chrome and Firefox

on a second machine, the download now button appeared, and we were able to install the downloader and download the first product OK; but for successive products, again the only button available was "browser download"

The product we downloaded was master suite 2013.  In the end, we solved the problem by installing a downloader add-on (Firefox + downthemall!), so no big deal.  🙂

[jessica.t]

So glad to hear you got the issue resolved, @Luca_M! And thank you for sharing your solution with the community!