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    New Member
    Posts: 1
    Registered: ‎01-14-2013

    ADR 2013 missing EModelViewer.dll file in msi package

    181 Views, 1 Replies
    01-14-2013 09:05 AM

    1st downloaded the exe installer.

    Ran the install package.

    During install the download stopped at 510024KB out of a total of 510032KB.  Install would not continue.

    Downloaded ZIP install package.

    Extracted MSI package form zip file

    Ran MSI package.

     

    Received error that the EModelViewer.dll file was missing.   Refer to attached PDF

     

    I have no other Autodesk software install as I deleted everything prior to this install.

     

    Any help is appreciated

     

    Running Windows 7 Pro

    64 bit Operating System

     

    Thanks

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    Product Support
    Posts: 25
    Registered: ‎08-26-2008

    Re: ADR 2013 missing EModelViewer.dll file in msi package

    01-15-2013 10:24 AM in reply to: CNote713

    Have you confirmed that the Antivirus software on your system is disabled during install? In some cases errors like these are caused because the AV software is quarantining a .dll file during the install because it incorrectly identifies it as a virus or infected file. 

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