Installation & Licensing

[#1]

A client rebooted their adlm server. The log is shown below. IP addresses
are x'ed out. What causes the message "Warning: Unable to obtain HostID
#1...?" I believe that they already tried to re-enter the authorization
codes.

00-May-25 13:01:03: Warning: Unable to obtain HostID #1 (ETHER+HISECURE) on
"wyd_pxy01": System error.
00-May-25 13:01:03: Host ID failures: pausing 60 seconds and trying again.
00-May-25 13:02:03: Warning: Unable to obtain HostID #1 (ETHER+HISECURE) on
"wyd_pxy01": System error.
00-May-25 13:02:03: Autodesk License Manager - Copyright 1997 Elan Computer
Group, Inc.
00-May-25 13:02:03: ADLM 5.0.1c started on wyd_pxy01 (cfd74505).
00-May-25 13:02:03: Vendor ID = 1a2ccac.
00-May-25 13:02:03: Default Hostcode = 1536 (03000) = ETHER+HISECURE.
00-May-25 13:02:03: PID = 362.
00-May-25 13:02:03: Port = 1422.
00-May-25 13:02:03: Log file = c:\adlm\LOG\ADLM-52500.LOG.
00-May-25 13:02:03: Key path = c:\adlm\KEY.
00-May-25 13:02:03: Keyaccept = 310.
00-May-25 13:02:03: Resource file = .
00-May-25 13:02:03: Message level = 3.
00-May-25 13:02:03: Max log file size = 3145728 bytes.
00-May-25 13:02:03: Initialization period = 10 seconds.
00-May-25 13:02:03: Peer registered: "wyd_pxy01" cfd74505 cfd74505
xxx.xxx.69.5 xxx.xxx.69.5.
00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\140.lic only
valid for: wyd_pxy01.
00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\171.lic only
valid for: wyd_pxy01.
00-May-25 13:05:32: Warning: Unable to obtain HostID #1 (ETHER+HISECURE) on
"wyd_pxy01": System error.
00-May-25 13:05:32: Host ID failures: pausing 60 seconds and trying again.

Thanks,

Drew Burgasser
CAD Masters, Inc.

[#2]

Nevermind. New auth codes worked.

Drew Burgasser wrote in message
news:ef1cb7d.-1@WebX.SaUCah8kaAW...
> A client rebooted their adlm server. The log is shown below. IP
addresses
> are x'ed out. What causes the message "Warning: Unable to obtain HostID
> #1...?" I believe that they already tried to re-enter the authorization
> codes.
>
> 00-May-25 13:01:03: Warning: Unable to obtain HostID #1 (ETHER+HISECURE)
on
> "wyd_pxy01": System error.
> 00-May-25 13:01:03: Host ID failures: pausing 60 seconds and trying again.
> 00-May-25 13:02:03: Warning: Unable to obtain HostID #1 (ETHER+HISECURE)
on
> "wyd_pxy01": System error.
> 00-May-25 13:02:03: Autodesk License Manager - Copyright 1997 Elan
Computer
> Group, Inc.
> 00-May-25 13:02:03: ADLM 5.0.1c started on wyd_pxy01 (cfd74505).
> 00-May-25 13:02:03: Vendor ID = 1a2ccac.
> 00-May-25 13:02:03: Default Hostcode = 1536 (03000) = ETHER+HISECURE.
> 00-May-25 13:02:03: PID = 362.
> 00-May-25 13:02:03: Port = 1422.
> 00-May-25 13:02:03: Log file = c:\adlm\LOG\ADLM-52500.LOG.
> 00-May-25 13:02:03: Key path = c:\adlm\KEY.
> 00-May-25 13:02:03: Keyaccept = 310.
> 00-May-25 13:02:03: Resource file = .
> 00-May-25 13:02:03: Message level = 3.
> 00-May-25 13:02:03: Max log file size = 3145728 bytes.
> 00-May-25 13:02:03: Initialization period = 10 seconds.
> 00-May-25 13:02:03: Peer registered: "wyd_pxy01" cfd74505 cfd74505
> xxx.xxx.69.5 xxx.xxx.69.5.
> 00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\140.lic only
> valid for: wyd_pxy01.
> 00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\171.lic only
> valid for: wyd_pxy01.
> 00-May-25 13:05:32: Warning: Unable to obtain HostID #1 (ETHER+HISECURE)
on
> "wyd_pxy01": System error.
> 00-May-25 13:05:32: Host ID failures: pausing 60 seconds and trying again.
>
> Thanks,
>
> Drew Burgasser
> CAD Masters, Inc.
>

[#3]

Drew,

The "Unable to obtain HostID" message is not a fatal error. It means that
your network adapter is sloe to fully initialize. AdLM is detecting this
condition and waiting for the adapter to come up before it authenticates.

Now, for the fatal error in this log:
00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\140.lic only
valid for: wyd_pxy01.
When you see a line like this, AdLM is not going to issue licenses. In this
case the hostname of the AdLM server is the same as the hostname mentioned
in the error. This indicates that the Server Code has changed on this
server since an authorization code was obtained. This can happen for a
variety of causes. If changes to the network properties have been made or
the network adapter was changed, the server code cane change. In this case,
generate a new server code using AdLM Admin, get a new auth code and things
should remain stable as long as your network properties remain unchanged.
If however yes to any of the following about your AdLM server, the server
code can/will float causing continual failure problems, so you will have to
correct the condition prior to reauthorizing:
More than one Network Adapter
RAS (dialup) service enabled as either a RAS Server or RAS Client
Any other application or service that emulates a network connection
Server is a DHCP client
Any of the above will cause dynamic changing of the server's network
properties, thus causing dynamic failure of AdLM. Again, if any of the
above are true, that must be resolved prior to attempting to reauthorize or
this will be a continuing problem.

Jerry Milana,
Autodesk Product Support

"Drew Burgasser" wrote in message
news:ef1cb7d.-1@WebX.SaUCah8kaAW...
> A client rebooted their adlm server. The log is shown below. IP
addresses
> are x'ed out. What causes the message "Warning: Unable to obtain HostID
> #1...?" I believe that they already tried to re-enter the authorization
> codes.
>
> 00-May-25 13:01:03: Warning: Unable to obtain HostID #1 (ETHER+HISECURE)
on
> "wyd_pxy01": System error.
> 00-May-25 13:01:03: Host ID failures: pausing 60 seconds and trying again.
> 00-May-25 13:02:03: Warning: Unable to obtain HostID #1 (ETHER+HISECURE)
on
> "wyd_pxy01": System error.
> 00-May-25 13:02:03: Autodesk License Manager - Copyright 1997 Elan
Computer
> Group, Inc.
> 00-May-25 13:02:03: ADLM 5.0.1c started on wyd_pxy01 (cfd74505).
> 00-May-25 13:02:03: Vendor ID = 1a2ccac.
> 00-May-25 13:02:03: Default Hostcode = 1536 (03000) = ETHER+HISECURE.
> 00-May-25 13:02:03: PID = 362.
> 00-May-25 13:02:03: Port = 1422.
> 00-May-25 13:02:03: Log file = c:\adlm\LOG\ADLM-52500.LOG.
> 00-May-25 13:02:03: Key path = c:\adlm\KEY.
> 00-May-25 13:02:03: Keyaccept = 310.
> 00-May-25 13:02:03: Resource file = .
> 00-May-25 13:02:03: Message level = 3.
> 00-May-25 13:02:03: Max log file size = 3145728 bytes.
> 00-May-25 13:02:03: Initialization period = 10 seconds.
> 00-May-25 13:02:03: Peer registered: "wyd_pxy01" cfd74505 cfd74505
> xxx.xxx.69.5 xxx.xxx.69.5.
> 00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\140.lic only
> valid for: wyd_pxy01.
> 00-May-25 13:02:03: Authorization failure; key c:\adlm\KEY\171.lic only
> valid for: wyd_pxy01.
> 00-May-25 13:05:32: Warning: Unable to obtain HostID #1 (ETHER+HISECURE)
on
> "wyd_pxy01": System error.
> 00-May-25 13:05:32: Host ID failures: pausing 60 seconds and trying again.
>
> Thanks,
>
> Drew Burgasser
> CAD Masters, Inc.
>