Installation & Licensing

New Member
Posts: 2
Registered: ‎04-11-2012
Message 1 of 2 (84 Views)


84 Views, 1 Replies
04-30-2012 12:23 PM

I have a licensed acadlt 2009 version of AUTOCAD, been using since I purchased in 2009. I have purchased a licence for the 2013 upgrade, however, when I try to install, it says the 2009 version is invalid + I find out the same serial number is shared by an engineering company clear across the US. I am a retired architect doing small commercial architectural work from home so this is important to me. The autdesk people want a copy of the invoice (from 2009).  Can anyone help, thanks

*Expert Elite*
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 2 (81 Views)

Re: ACADLT 2013

04-30-2012 12:31 PM in reply to: Kirke

Unfortunately, if it is showing registered to another entity, you are going to have to work that out with Autodesk or your VAR direct.  This is a peer forum.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Connect with Us