Installation & Licensing

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mhmtlgrr
Posts: 2
Registered: ‎04-19-2009
Message 1 of 2 (326 Views)

ACAD LT 2012: License problem after format my PC

326 Views, 1 Replies
07-09-2012 11:44 PM

Hello; this is Mehmet Ali, architect.

 

Because of a "blue screen error", I had to format my PC. In my office,  we have a AutoCAD LT 2012 license with 4 seats and all had been activated way before.

 

Now, after I formatted my PC, I am not able to use the same serial number. I think it is because of I did not have a chance to use OLT or anything like that.

 

How can I deactivate the one I used before to be able to use it again? Any solutions?

 

Thanks,

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 2 (316 Views)

Re: ACAD LT 2012: License problem after format my PC

07-10-2012 08:31 AM in reply to: mhmtlgrr

It's possible that you cannot use a 2012 serial number if your product has been upgraded to 2013 and/or has had Subscription lapsed. 

 

Otherwise, if the installation is accepting your serial number, you can call Autodesk Activations to get a new activation code for your installation.

 

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
 
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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