Installation & Licensing

Reply
al
New Member
al
Posts: 2
Registered: ‎04-02-2013
Message 1 of 2 (1,001 Views)
Accepted Solution

ACAD 12,13,14 message that an Autodesk component stopped working.

1001 Views, 1 Replies
04-02-2013 04:50 PM

I opened a drawing drawn in ACAD mechanical and on its launch ACAD ELec 2012 froze and any other attempts to open the program give an error stating that a component in autodesk has stopped working. Not even trying to open a drawing now, just trying to open ACAD. The ACAD splash screen stops at "Checking License" in the text box where it is flashing what it is doing while loading.

 

I have uninstalled it a couple times, moved to 2013 and even 2014 with the exact same results. I go in and uninstall add ins first, then go and delete the user profiles, the Autodesk folders in program folders and program data folder. I deleted the FLEXnet folder, cleared the TEMP folder, deleted the Autodesk folders in the registry, did a CCleaner on the registry, have my Norton 360 turned off. Reload the software and it gives the same error. This is the only software giving me any issues.

Running W7 32bit.

 

Windows Error

 

AUTODESK component has stopped working.

 

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: LMU.exe

Application Version: 5.0.39.0

  Application Timestamp: 4f0e45b7

  Fault Module Name: nvdxgiwrap.dll

Fault Module Version: 8.17.12.6696

  Fault Module Timestamp: 4d4a29ef

  Exception Code: c0000005

  Exception Offset: 0000282a

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional Information 1: 5b66

  Additional Information 2: 5b66409d39459ef9547b66a860436dfc

  Additional Information 3: 774a

  Additional Information 4: 774a175c4391d98ecca7f4974479be58

 

Thanks,

al
New Member
al
Posts: 2
Registered: ‎04-02-2013
Message 2 of 2 (957 Views)

Re: ACAD 12,13,14 message that an Autodesk component stopped working.

04-05-2013 11:00 AM in reply to: al

UPDATE: The video card driver required updating. Updated the driver and the program started working.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube