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A Valid License Could not be obtained error -15.570.10035

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Message 1 of 6
Anonymous
1972 Views, 5 Replies
‎11-02-2009 02:46 AM
‎11-02-2009 02:46 AM

A Valid License Could not be obtained error -15.570.10035

Good Day All

Not sure whats happening with my license server, or with LMTOOLS, but I cannot get a license for any of my software except for vault for manufacturing? All my licenses are up and running and I can see them in the license status. The only licenses that are actually geting used are the Vault for manufacturing licenses. For all other software, i.e Inventor, Navisworks, P&ID, I get: "A Valid License Could not be obtained from the license manager" With "' If you are still unable to access a license, contact your system administrator error[-15.570.10035]" . Have uninstalled, and reinstalled LMTOOLS, have requested a new licnese file, all with the same results. Any suggestions?

Best Regards,

Brett Caldeir
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Message 2 of 6
TravisNave
Mentor
in reply to: Anonymous
‎11-02-2009 07:16 AM
‎11-02-2009 07:16 AM

-15 Means that you cannot connect to the NLM. Have you configured it and is it running as a service? Are you running more than one NLM on your network? You might try pinging the servername and ensuring that you get a response and that it is returning the correct IP from the ping.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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Message 3 of 6
Anonymous
in reply to: Anonymous
‎11-03-2009 01:41 AM
‎11-03-2009 01:41 AM

Everything is configured correctly. I got the software working by specifing the license file rather then the server running the service. This is happening on the entire network. Once the software sees the licnese it runs without an issue?

Best Regards
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Message 4 of 6
TravisNave
Mentor
in reply to: Anonymous
‎11-03-2009 10:01 AM
‎11-03-2009 10:01 AM

Technically you should be running as a service. That is how it is supposed to work for multiple clients. And that is why you get a -15. Because it can't...


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 5 of 6
Spanish_Guitor
Community Visitor
in reply to: Anonymous
‎03-23-2010 02:08 AM
‎03-23-2010 02:08 AM

Hey, can u pls tell me how I can check the expiry date of my licence, because I'm using NWL and alll of the sudden I'm receiving the above mentioned error. I even pinged my server and everything seems to be working fine. Edited by: Spanish_Guitor on Mar 23, 2010 9:15 AM
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Message 6 of 6
Antonio_Barroca
Alumni
in reply to: Anonymous
‎03-23-2010 09:26 AM
‎03-23-2010 09:26 AM

Hi,
The license parser is a tool allowing you to convert the contents of your Autodesk license file into an easy to read report.
Among other pieces of useful information, the report contains the full name of the licensed product, the serial numbers, the number of seats and the expiration date. http://www.licenseparser.com/


Antonio Barroca

Edited by: Antonio_Barroca on Mar 23, 2010 5:32 PM
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Antonio Barroca
Product Support Specialist
Autodesk, Inc.
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