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3dsMax 2011 home workstation failed license

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jonavark
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194 Views, 3 Replies
‎04-24-2012 08:49 AM
‎04-24-2012 08:49 AM

3dsMax 2011 home workstation failed license

While working on my home machine, after a reboot, I got an authorization request and the 7 day useage warning. Autodesk did contact me and said they could't find my registration info. As if I would have thought it would be easy. I wrote them to tell them I have been a licensed max user since V1.0 and the license is registered under my name.. no response yet.  I guess you can't call AD anymore to resolve this stupid issues when they arise?

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Message 2 of 4
TravisNave
Mentor
in reply to: jonavark
‎04-24-2012 10:13 AM
‎04-24-2012 10:13 AM

That's unnecessary.  Did you give them your current serial number?



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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jonavark
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in reply to: jonavark
‎04-24-2012 10:15 AM
‎04-24-2012 10:15 AM

yes.. I did. And all relevant email addresses as well.. still waiting to hear from them..

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TravisNave
Mentor
in reply to: jonavark
‎04-24-2012 10:19 AM
‎04-24-2012 10:19 AM

If you want to PM me your serial number, I can look it up in the system. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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