Installation & Licensing

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New Member
CaptainDuude
Posts: 2
Registered: ‎12-09-2012
Message 1 of 2 (972 Views)

3ds max installer won't run

972 Views, 1 Replies
12-09-2012 08:38 AM

I downloaded the 3ds 64bit installer but every time I try to run it, it would freeze everything up. It doesn't ever run the installer.

i do have a 64bit system. I can't even run and start the installer. I have spend 2 hours trying to find out the problem.

im not using the cd, I'm trying to install the trial for 3ds max

Active Contributor
kentw
Posts: 32
Registered: ‎05-14-2012
Message 2 of 2 (946 Views)

Re: 3ds max installer won't run

12-09-2012 05:38 PM in reply to: CaptainDuude

The UAC (User Account Control) should be disabled if this is a Windows 7 or Windows Vista operating System.

procedure located at website below:
http://windows.microsoft.com/en-AU/windows-vista/Turn-User-Account-Control-on-or-off

Install .NET Framework 4.0 separately and then attempt the install...refer procedure below...
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16436702&linkID=9240617

Any Anti-virus software should be disabled at the time of install...

Clean out the Windows temp folder:
1. In windows click Start > Run.
2. In the Run box type %temp% and click “OK”. A windows explorer window will open and display the files in your TEMP directory.
3. Select and delete as many files as possible (there may be a few still in use).
4. Close the explorer window.

 

 

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