Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

3ds max 2014 failed to install

8 REPLIES 8
Reply
Message 1 of 9
igor.david
1435 Views, 8 Replies

3ds max 2014 failed to install

Here is intallation log file

 

2014/1/13:09:23:26 Igor PC === Setup started on PC by Igor ===
2014/1/13:09:23:26 Igor PC Path_Length: 151
2014/1/13:09:23:26 Igor PC Current Directory C:\Autodesk\Autodesk_3ds_Max_2014_EFGJKS_Win_64bit_wi_en-US
2014/1/13:09:23:26 Igor PC Launch
2014/1/13:09:23:26 Igor PC CommandLine /URL "http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/Autodesk_3ds_Max_2014_EFGJKS_Win_64bit_wi_en... /skipPI /SN 900-28062742 /PK 128F1 /akamai
2014/1/13:09:23:26 Igor PC Path_Length: 151
2014/1/13:09:23:26 Igor PC Current Directory C:\Users\Igor\AppData\Local\Temp\_AI6C59.tmp
2014/1/13:09:23:47 Igor PC === Setup ended ===

2014/1/13:09:23:32 Igor PC === Setup started on PC by Igor ===
2014/1/13:09:23:32 Igor PC Path_Length: 151
2014/1/13:09:23:32 Igor PC Current Directory C:\Users\Igor\AppData\Local\Temp\_AI6C59.tmp
2014/1/13:09:23:32 Igor PC Launch
2014/1/13:09:23:33 Igor PC Download Error Network is disconnected SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/Autodesk_3ds_Max_2014_EFGJKS_Win_64bit_wi_en...
2014/1/13:09:23:33 Igor PC Error downloading. Please Install Now again from the Autodesk website. 2014/1/13:09:23:48 Igor PC === Setup ended ===

2014/1/17:16:11:24 Igor PC === Setup started on PC by Igor ===
2014/1/17:16:11:24 Igor PC Path_Length: 151
2014/1/17:16:11:24 Igor PC Current Directory C:\Autodesk\Autodesk_3ds_Max_2014_EFGJKS_Win_64bit_wi_en-US
2014/1/17:16:11:24 Igor PC Launch
2014/1/17:16:11:24 Igor PC CommandLine /url "http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/Autodesk_3ds_Max_2014_EFGJKS_Win_64bit_wi_en... /SN 900-28062742 /PK 128F1 /student /akamai /auth authparam /sid SESSION_ID
2014/1/17:16:11:24 Igor PC Path_Length: 151
2014/1/17:16:11:24 Igor PC Current Directory C:\Users\Igor\AppData\Local\Temp\_AI567A.tmp
2014/1/17:16:11:38 Igor PC === Setup ended ===

2014/1/17:16:11:31 Igor PC === Setup started on PC by Igor ===
2014/1/17:16:11:31 Igor PC Path_Length: 151
2014/1/17:16:11:31 Igor PC Current Directory C:\Users\Igor\AppData\Local\Temp\_AI567A.tmp
2014/1/17:16:11:31 Igor PC Launch
2014/1/17:16:11:36 Igor PC Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/{032D0276-0263-4DDF-AFC2-758A83024F4F}/SETUP...
2014/1/17:16:11:38 Igor PC PageOpen LaunchDialog
2014/1/17:16:11:53 Igor PC PageOpen LicenseDialog
2014/1/17:16:12:06 Igor PC PageOpen ProductInfoDialog
2014/1/17:16:12:06 Igor PC PageOpen ProductSelectionDialog2
2014/1/17:16:12:20 Igor PC PageOpen FullProgressDialog
2014/1/17:16:12:34 Igor PC Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/{032D0276-0263-4DDF-AFC2-758A83024F4F}/DIREC...
2014/1/17:16:12:34 Igor PC Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk 3ds Max 2014\3rdParty\DirectX\DXSETUP.exe" /silent
2014/1/17:16:17:52 Igor PC Install DirectX® Runtime Succeeded
2014/1/17:16:18:03 Igor PC Download Play MAX http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/{032D0276-0263-4DDF-AFC2-758A83024F4F}/MAX.t...
2014/1/17:16:41:18 Igor PC Download Aborted MAX http://trial2.autodesk.com/SWDLDNET3/2014/3DSMAX/WI/EDU/{032D0276-0263-4DDF-AFC2-758A83024F4F}/MAX.t...
2014/1/17:16:41:18 Igor PC Install Autodesk® 3ds Max 2014 Failed Download Failed, Installation aborted, Result=1603
2014/1/17:16:41:25 Igor PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619

 

 

8 REPLIES 8
Message 2 of 9
TravisNave
in reply to: igor.david

This has been a common problem as of late.  See my post about it here:

 

http://forums.autodesk.com/t5/Installation-Licensing/Download-Failed-Installation-aborted-Result-160...

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 3 of 9
igor.david
in reply to: TravisNave

Hi! 

Thx for the link. I did all as in the gide. 

So the program was installed but it didn't run properly. Well, it don't run in all.

The error report conteins the following files:

3dsmax_minidump.dmp

dmpuserinfo.xml

dumpdata.zip

So I don't know what to do..

 

Halp me please!!!

Message 4 of 9
igor.david
in reply to: TravisNave

Probably you need my installation log file, but I don't know which exactly do you need/ The biggest one is like 50 MB so it cannot be attached to the letter..

Message 5 of 9
TravisNave
in reply to: igor.david

Send the summary one first. If the bigger one is needed, you can zip it.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 6 of 9
igor.david
in reply to: TravisNave

What exactly the name of the file I should send to you.?

Message 7 of 9
TravisNave
in reply to: igor.david

If your install failed again after my original instructions, then repost
the same one from your original post.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 8 of 9
igor.david
in reply to: TravisNave

No! Install was successful!
But opening the program was failed.. It open a report window and close 3ds max during the opening process..

In the 3ds Max Error detales was named 3 files:

the error report contains the following files:

dumpdata.zip

dmpuserinfo.xml

3dsmax_minidump.dmp

Message 9 of 9
igor.david
in reply to: TravisNave

Hi!!


You don't reply on my message, so I decide to send you one more file - my installog. Probably it will help you to understand what's wrong with the program.

 

Thank you!

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report