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besthsq
Posts: 3
Registered: ‎08-31-2011
Message 1 of 6 (2,215 Views)
Accepted Solution

3ds max 2012 on a removable HDD - can't remove registry info

2215 Views, 5 Replies
08-31-2011 11:22 PM

I installed 3ds max earlier on a portable hard drive.

Now that the disk was reformatted and the software executables are gone.

When I try to uninstall from the windows "remove programs" window, the uninstaller cannot be run.

So tried to remove its traces by deleting "Autodesk" related stuff in registry and %APPDATA%.

And when I run the installer again it tells me 3ds max 2012 is installed. But it is really NOT installed.

How do I cleanup a 3ds max installation? Please help! I don't want to have to reinstall my system.

Active Member
nicodeneef
Posts: 6
Registered: ‎01-19-2004
Message 2 of 6 (2,213 Views)

Re: 3ds max 2012 on a removable HDD - can't remove registry info

09-01-2011 12:36 AM in reply to: besthsq
Member
besthsq
Posts: 3
Registered: ‎08-31-2011
Message 3 of 6 (2,198 Views)

Re: 3ds max 2012 on a removable HDD - can't remove registry info

09-01-2011 07:38 AM in reply to: nicodeneef

Thanks for the response!

 

Here is what I did:

 

Run every uninstaller in "Add or Remove Programs"

 

Deleted every "autodesk" folder in Program Files, Program Files (x86), Common Files, APPDATA.

 

Deleted Autodesk registry in software and even in Wow6432Node in both CURRENT_USER and LOCAL_MACHINE.

 

I rerun the installer, it still tells me that 3ds max is installed...wierd.

*Expert Elite*
TravisNave
Posts: 10,063
Registered: ‎01-14-2005
Message 4 of 6 (2,194 Views)

Re: 3ds max 2012 on a removable HDD - can't remove registry info

09-01-2011 07:54 AM in reply to: besthsq

Installation problems may be resolved using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

 

You should take extreme caution when using the MSICUU2 file in Windows 7 as it can result in a 1402 error on subsequent installs.  That problem can be fixed in the registry as well.  Please read my entire post on this issue carefully.  It is recommended that you try the clean uninstall process listed by Autodesk first. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
besthsq
Posts: 3
Registered: ‎08-31-2011
Message 5 of 6 (2,170 Views)

Re: 3ds max 2012 on a removable HDD - can't remove registry info

09-02-2011 09:23 PM in reply to: TravisNave

Thank you

So the Microsoft Installer Cleaner Utility worked. I was just unable to obtain one copy.

New Member
justml
Posts: 1
Registered: ‎10-21-2012
Message 6 of 6 (1,077 Views)

Re: 3ds max 2012 on a removable HDD - can't remove registry info

10-21-2012 06:29 AM in reply to: besthsq

I have the same problem here. Is still tell me that the 3dsmax 2012 is installed when i already did unistall and delete all the register from regedit.

I tryed the Microsoft Installer Cleaner Utility but  0 result. it didn't found nothing about the 3ds max 2012.

What should i do? i don't want to use the 2013 version, because a lot of scripts and plug-in will dont work.

The only chance is to reinstall the system.. but i don't want.

 

Thanks!

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