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LThomas5
Posts: 1
Registered: ‎02-06-2013
Message 1 of 2 (156 Views)

3ds max 2012 Installation Problem

156 Views, 1 Replies
02-06-2013 09:12 AM

I am trying to install autodesk 3d max but keep getting an installation error. It worked on windows 7 and windows 8 trail but upgraded to windows 8 a month ago and it will not install now, i have deleted all the files and folders linked to autodesk and uninstalled and reinstalled mincrosoft visual  Redistributable but it still gets stuck on that.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 2 (133 Views)

Re: 3ds max 2012 Installation Problem

02-06-2013 11:50 AM in reply to: LThomas5

Hi Liam and welcome to the community!,

 

You want to delete the C++ Redistributable and then install the software, as it the Autodesk installer will reinstall it for you, or if it doesn't, you can always get it from Microsoft or a Windows Update after the fact.

 

I also wanted to point out that not all products / versions of our software is supported to run on Windows 8 at this time. Please go here for a complete compatibility listing.



Philip Schmelzer

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