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    New Member
    sohail
    Posts: 1
    Registered: ‎09-20-2011

    3ds Max Does not Load

    211 Views, 1 Replies
    09-21-2011 08:08 PM

    3ds Max and AutoCad 2012 were working great until sometime last week when they both stopped working. I tried uninstalling and reinstalling 3dsMax as well as AutoCad, but that didn't work. 

     

    I uploaded the error codes.

     

    Any help please?

     

     

    Please use plain text.
    Product Support
    Posts: 139
    Registered: ‎11-17-2002

    Re: 3ds Max Does not Load

    09-28-2011 07:53 AM in reply to: sohail

    Hi,
    for the symptoms described, this is probably a license file corruption.
    To solve the problem you need to delete the license file adskflex_00691b00_tsf.data which will force you to re-authorize the products again.
    The license file location depends of the OS.
    Windows XP > C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
    or
    Windows Vista/Seven > C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data

    ---------------------------------------------------------------------------------------
    If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
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    Antonio Barroca
    Product Support Specialist
    Autodesk, Inc.
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