Hello,
I am trying to install 3ds Max Design 2012 on a Windows 7 Professional 64bit machine without success. The setup progresses as far as installing the main program and then proceeds to rollback the installation. I have installed the software on another Windows 7 Professional 64bit machine and a Windows XP 64bit machine with success. I have checked for the correct version of .net (version 4) and DirectX, both of which appear correct. I have tried installing in diagnostics mode without success, aswell as installing 3ds max on a different drive from the Windows installation, again a failure. I am running the setup under the local administrator account, in this case 'VYX'. Below is the installation log:
2011/5/27:17:29:14 VYX V-17 === Setup started on V-17 by VYX ===
2011/5/27:17:29:14 VYX V-17 Launch
2011/5/27:17:29:23 VYX V-17 PageOpen LaunchDialog
2011/5/27:17:29:52 VYX V-17 PageOpen LicenseDialog
2011/5/27:17:29:52 VYX V-17 PageOpen ProductSelectionDialog2
2011/5/27:17:30:11 VYX V-17 PageOpen LicenseDialog
2011/5/27:17:30:11 VYX V-17 PageOpen LaunchDialog
2011/5/27:17:30:24 VYX V-17 PageOpen LicenseDialog
2011/5/27:17:31:04 VYX V-17 PageOpen ProductInfoDialog
2011/5/27:17:31:07 VYX V-17 PageOpen ProductSelectionDialog2
2011/5/27:17:31:28 VYX V-17 PageOpen FullProgressDialog
2011/5/27:17:31:28 VYX V-17 Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\3rdParty\DirectX\DXSETUP.exe /silent
2011/5/27:17:32:28 VYX V-17 Install DirectX® Runtime Succeeded
2011/5/27:17:32:28 VYX V-17 Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/5/27:17:32:35 VYX V-17 Install Autodesk Material Library 2012 Succeeded
2011/5/27:17:32:35 VYX V-17 Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/5/27:17:32:53 VYX V-17 Install Autodesk Material Library 2012 - Base Image Library Succeeded
2011/5/27:17:32:53 VYX V-17 Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/5/27:17:33:24 VYX V-17 Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded
2011/5/27:17:33:24 VYX V-17 Installing Autodesk® Backburner 2012: C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\x86\Components\backburner\BackburnerCIF.exe
2011/5/27:17:33:25 VYX V-17 Install Autodesk® Backburner 2012 Succeeded
2011/5/27:17:33:26 VYX V-17 Installing Autodesk® 3ds Max Design 2012: TRANSFORMS="C:\Users\VYX\AppData\Local\Temp\_AI9B16.tmp\x64\max\3dsMaxDesign2012-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\" INSTALLDIR="d:\3ds max\3ds Max Design 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/5/27:17:33:43 VYX V-17 Install Autodesk® 3ds Max Design 2012 Failed Installation aborted, Result=1603
2011/5/27:17:33:43 VYX V-17 Rollback Autodesk® Backburner 2012 Failed Installation aborted, Result=1619
2011/5/27:17:33:59 VYX V-17 Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded
2011/5/27:17:34:15 VYX V-17 Rollback Autodesk Material Library 2012 - Base Image Library Succeeded
2011/5/27:17:34:33 VYX V-17 Rollback Autodesk Material Library 2012 Succeeded
2011/5/27:17:34:33 VYX V-17 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
The machine has an installation of 3ds max 2009 and 3ds max 2010 - is it possible for those versions to cause a conflict?
I am running out of ideas here and would appreciate any help you can provide.
V
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