Installation & Licensing

New Member
Posts: 2
Registered: ‎03-14-2013
Message 1 of 3 (1,153 Views)

3ds Max 2013 and Maya 2013 trial versions: Several download attempts have failed

1153 Views, 2 Replies
03-14-2013 12:48 PM

I have tried to download the trial versions of 3ds Max 2013 and Maya 2013 several times; but all download attempts have NOT succeeded ! Although the Akamai NetSession Client is properly installed and running !

The Maya 2013 download has always been stopped at roughly 666 MB; and pressing the play button in the browser or refreshing the browser page, respectively, has always started the download from scratch ...

It was only recently that I could download Windows 8 Pro (comparable in size) without any issues; so what could go wrong in the download process using your Akamai NetSession Client ? And is there an alternative download process available ?

New Member
Posts: 2
Registered: ‎03-14-2013
Message 2 of 3 (1,154 Views)

3ds Max 2009 trial version: License is always regarded as broken/deleted

03-14-2013 12:58 PM in reply to: verlsnake

I have a 3ds Max 2009 trial version installer (1 GB in size) at my disposal; but no matter what I've done: The trial license is always regarded as broken/deleted; and I cannot start the 3DS Max 2009 trial (anymore) ... And the serial number 000-000000 can not be used in the activation process ... Is there a way to make this trial version runnable again ?

Another question: I have only found a download for 3ds Max 2013; are older trial versions of Your software products downloadable somewhere ?

Community Manager
Posts: 2,374
Registered: ‎09-27-2011
Message 3 of 3 (1,130 Views)

Re: 3ds Max 2009 trial version: License is always regarded as broken/deleted

03-14-2013 03:18 PM in reply to: verlsnake

Welcome to the forums Kai!


I'm not sure what would be preventing a full download but the typical causes are firewalls and antivirus. While some of our product trials do offer alternative delivery methods (Browser Download and Install Now) this is not currently the case with 3ds Max and Maya and as such I will be sending you a Private Message (envelope next to your profile name when logged in) with the corresponding browser download links.


In regards to your last question, only the current version of a given software is offered as a trial, mirroring what is available for purchase. 


Edit / P.S. For future reference you can always request supported media / download links directly via our Customer Assistance Form.

Philip Schmelzer

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us