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3ds Max 2013 Installation Problem

36 REPLIES 36
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Message 1 of 37
klepow
6648 Views, 36 Replies

3ds Max 2013 Installation Problem

Hi,

I have some problem with installation, and i can't solve it by myself.

This is the issue - I started to install  http://img707.imageshack.us/img707/6905/installation1.jpg and after few seconds it shows this http://img688.imageshack.us/img688/7938/installation2.jpg

I even have nothing to clutch to fix it - none error msg or anything like that :<

Of course I tried to run Setup.exe file as administrator - without any changes.

 

Please feel free to ask for everything which can help You solve the problem.

Thanks in advance.

Pawel

36 REPLIES 36
Message 2 of 37
TravisNave
in reply to: klepow

Post the installation log file in that link. 

 

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

Good Luck!



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Message 3 of 37
leven9leven
in reply to: TravisNave

When i try to install 3ds Max after about 10 mins it fails to download in the middle of downloading. Any ideas? please help!!

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Message 4 of 37
TravisNave
in reply to: leven9leven

Try downloading the trial.


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Message 5 of 37
leven9leven
in reply to: leven9leven

What is a prerequsite?? 

Message 6 of 37
leven9leven
in reply to: TravisNave

i get the 1603 error as well but i dont know what a prerequisite is. There for cant uninstall it

Message 7 of 37
TravisNave
in reply to: leven9leven

A program required to be installed before you can install the main
application.


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Message 8 of 37
leven9leven
in reply to: TravisNave

A;right so if i have microsoft Visual C++ that is from 2005 i should uninstall it? You are the best dude.

Message 9 of 37
TravisNave
in reply to: leven9leven

Post your log file.


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Message 10 of 37
leven9leven
in reply to: TravisNave

Alirght let me find it

Message 11 of 37
TravisNave
in reply to: leven9leven

Depends on where the failure is, my man. Your log file will state the
problematic version.


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Message 12 of 37
leven9leven
in reply to: TravisNave

Alright here it is

Message 13 of 37
leven9leven
in reply to: TravisNave

your still here right? please dont leave!

Message 14 of 37
TravisNave
in reply to: leven9leven

Yes. But I'm driving so I can't open the file right now. Gimme a few...


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Message 15 of 37
leven9leven
in reply to: TravisNave

=D Yeah. ill be waiting. Dont type and drive. Dangerous.

Message 16 of 37
TravisNave
in reply to: leven9leven

The problem is .NET Framework 4.0.  This could be failing if you are attempting to install on Windows 8 or Vista.  Neither are supported.  If you are on Win XP or Windows 7, simply uninstall the .NET 4 in your Control Panel > Programs.  Then reinstall Max.  If it still fails, you might need to manually install it and then remove the check for the prereq.  Very difficult to do.



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Message 17 of 37
leven9leven
in reply to: TravisNave

Alright ill try that

Message 18 of 37
leven9leven
in reply to: leven9leven

Im going to try and reinstall Max right now

Message 19 of 37
leven9leven
in reply to: klepow

ok now im trying it my computer had to restart because of the .net 4.0 removal

Message 20 of 37
TravisNave
in reply to: leven9leven

Sounds good.


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