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klepow
Posts: 2
Registered: ‎05-14-2012
Message 1 of 37 (4,506 Views)

3ds Max 2013 Installation Problem

4506 Views, 36 Replies
05-14-2012 05:08 PM

Hi,

I have some problem with installation, and i can't solve it by myself.

This is the issue - I started to install  http://img707.imageshack.us/img707/6905/installation1.jpg and after few seconds it shows this http://img688.imageshack.us/img688/7938/installation2.jpg

I even have nothing to clutch to fix it - none error msg or anything like that :<

Of course I tried to run Setup.exe file as administrator - without any changes.

 

System: Windows 7 Prof. x64;

Procesor: Intel Core i7-2670QM;

Graphic card: nVidia GeForce GT 610M, 2GB;

RAM: 8 GB RAM, 1333 MHz;

 

Please feel free to ask for everything which can help You solve the problem.

Thanks in advance.

Pawel

*Expert Elite*
TravisNave
Posts: 10,118
Registered: ‎01-14-2005
Message 2 of 37 (4,488 Views)

Re: 3ds Max 2013 Installation Problem

05-15-2012 08:36 AM in reply to: klepow

Post the installation log file in that link. 

 

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

Good Luck!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
leven9leven
Posts: 25
Registered: ‎04-10-2013
Message 3 of 37 (2,656 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:29 PM in reply to: TravisNave

When i try to install 3ds Max after about 10 mins it fails to download in the middle of downloading. Any ideas? please help!!

*Expert Elite*
TravisNave
Posts: 10,118
Registered: ‎01-14-2005
Message 4 of 37 (2,654 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:32 PM in reply to: leven9leven
Try downloading the trial.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
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leven9leven
Posts: 25
Registered: ‎04-10-2013
Message 5 of 37 (2,654 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:33 PM in reply to: leven9leven

What is a prerequsite?? 

Contributor
leven9leven
Posts: 25
Registered: ‎04-10-2013
Message 6 of 37 (2,649 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:35 PM in reply to: TravisNave

i get the 1603 error as well but i dont know what a prerequisite is. There for cant uninstall it

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TravisNave
Posts: 10,118
Registered: ‎01-14-2005
Message 7 of 37 (2,647 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:36 PM in reply to: leven9leven
A program required to be installed before you can install the main
application.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
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leven9leven
Posts: 25
Registered: ‎04-10-2013
Message 8 of 37 (2,644 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:37 PM in reply to: TravisNave

A;right so if i have microsoft Visual C++ that is from 2005 i should uninstall it? You are the best dude.

*Expert Elite*
TravisNave
Posts: 10,118
Registered: ‎01-14-2005
Message 9 of 37 (2,642 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:38 PM in reply to: leven9leven
Post your log file.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
leven9leven
Posts: 25
Registered: ‎04-10-2013
Message 10 of 37 (2,641 Views)

Re: 3ds Max 2013 Installation Problem

04-10-2013 02:39 PM in reply to: TravisNave

Alirght let me find it

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