I just upgraded to Windows 7 and I've been trying to re-install Autodesk 3ds Max 2011 (32-bit). Everytime I install the program first of all the icon in the Start menu that is supposed to say "Autodesk 3ds Max 2011" (or something along those lines) says "Change Graphical Settings" instead.
Not only that, but when I try to open the program in any way the loading screen will start going then a few moments into the loading process a window wil pop up saying "Software License Checkout Failed: Error 20", then the program just quits on me.
I've tried uninstalling the program completely and reinstalling it but nothing seems to be working for me.
If anyone can help me get this program working properly I will be eternally grateful because I really need this program in order to do my work.
can u please exactly tell where the location of this file might be?
I've tried searching everywhere on my computer regarding what you said!
previously I uninstalled n reinstalled it worked for me.. but all of a sudden now it says the same error message??
This finally did the trick for me. Thanks. I tried some of the previous suggestions (i.e. Deleting "CascadeInfo" and "ProductInformation" files, and enabling FLEXnet Licensing service) but they didn't work. Deleting C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data did work. Thanks a million.