Solved! Go to Solution.
If you are just looking for a product download you should be able to find it at the Autodesk Customer Service Virtual Agent:
1. Go to http://autodesk.creativevirtual15.com/autodesk/bot
2. Select the choice "Download Links".
3. Select your product, then variant, then version as applicable.
4. You should now be presented with the choice to download your software parts (worked fine a few moments ago when I tested it).