3Ds max installation error 1056

[Anonymous]

Hi there~

I have been repeatedly trying to install the student version of 3DS max 2015 edition on my desktop in order to get my work done from home, but each time I tried to install it, each time it gave me this in the log file:

2014/5/20:15:32:53 Megupon CHRISTINA-PC === Setup started on CHRISTINA-PC by Megupon ===
2014/5/20:15:32:53 Megupon CHRISTINA-PC Path_Length: 148
2014/5/20:15:32:53 Megupon CHRISTINA-PC Current Directory C:\Users\Megupon\AppData\Local\Temp\_AI7495.tmp
2014/5/20:15:32:53 Megupon CHRISTINA-PC Launch
2014/5/20:15:32:54 Megupon CHRISTINA-PC PageOpen LaunchDialog
2014/5/20:15:32:55 Megupon CHRISTINA-PC PageOpen LicenseDialog
2014/5/20:15:32:58 Megupon CHRISTINA-PC PageOpen ProductInfoDialog
2014/5/20:15:33:22 Megupon CHRISTINA-PC PageOpen ProductSelectionDialog2
2014/5/20:15:33:31 Megupon CHRISTINA-PC PageOpen FullProgressDialog
2014/5/20:15:33:31 Megupon CHRISTINA-PC Installing Microsoft Visual C++ 2005 Redistributable (x86): "C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Megupon\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/20:15:33:31 Megupon CHRISTINA-PC Install Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1603
2014/5/20:15:33:32 Megupon CHRISTINA-PC PageOpen InstallCompleteDialog
2014/5/20:15:33:51 Megupon CHRISTINA-PC [Error: 1056] An instance of the service is already running.
2014/5/20:15:33:51 Megupon CHRISTINA-PC === Setup ended ===

I have tried several options which included uninstalling and reinstalling the program (autodesk), as well as uninstalling the Microsoft Visual C++ but nothing seems to be working! Please help!

[TravisNave]

Your product is failing to install because the prerequiste program required by the installer is failing prior to the installation of your Autodesk software.

Install Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1603

If the prerequisite program already exists on your computer, it is likely newer than the one the Autodesk installer is attempting to install. Please uninstall the prerequisite program causing the issue and run your installer again after rebooting.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

The prerequisite is not already installed and installation still fails, then you may need to make an advanced edit to the setup.ini file to ignore the error. Please make sure you manually install the prerequisite file from Microsoft and then modify the setup.ini file accordingly.

For more information on this process, please see my KB article here:

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...

[Anonymous]

I am also having a similar product with AutoCAD. The installation log reads as follows:

2016/10/13:21:57:05 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/13:21:57:05 Denise LAPTOP Path_Length: 162
2016/10/13:21:57:05 Denise LAPTOP Current Directory C:\Autodesk\AutoCAD_2017_English_Win_32_64bit_Trial_en-us
2016/10/13:21:57:05 Denise LAPTOP Launch
2016/10/13:21:57:05 Denise LAPTOP CommandLine /PK 001I1 /SN 900-78887325 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_English_Win_32_64bit_Trial_en-us_Se..."
2016/10/13:21:57:05 Denise LAPTOP Path_Length: 162
2016/10/13:21:57:05 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AIBE8B.tmp
2016/10/13:22:08:27 Denise LAPTOP === Setup ended ===

2016/10/13:21:57:09 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/13:21:57:09 Denise LAPTOP Path_Length: 162
2016/10/13:21:57:09 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AIBE8B.tmp
2016/10/13:21:57:09 Denise LAPTOP Launch
2016/10/13:21:57:12 Denise LAPTOP Download Play SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2016/10/13:21:57:13 Denise LAPTOP Download Complete SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2016/10/13:21:57:13 Denise LAPTOP Download Play SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2016/10/13:22:08:25 Denise LAPTOP Download Complete SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2016/10/13:22:08:26 Denise LAPTOP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Denise\AppData\Local\Temp\_AIBE8B.tmp\Setup\AcSetup.dll
2016/10/13:22:08:26 Denise LAPTOP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/10/13:22:08:29 Denise LAPTOP PageOpen LaunchDialog
2016/10/13:22:08:53 Denise LAPTOP PageOpen LicenseDialog
2016/10/13:22:08:53 Denise LAPTOP PageOpen ProductInfoDialog
2016/10/13:22:08:53 Denise LAPTOP PageOpen ProductSelectionDialog2
2016/10/13:22:11:49 Denise LAPTOP PageOpen FullProgressDialog
2016/10/13:22:11:50 Denise LAPTOP Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/13:22:11:51 Denise LAPTOP Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/13:22:11:51 Denise LAPTOP Download Play VCREDIST2008SP1X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:12:14 Denise LAPTOP Download Complete VCREDIST2008SP1X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:12:14 Denise LAPTOP Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2016/10/13:22:12:46 Denise LAPTOP Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Succeeded
2016/10/13:22:12:47 Denise LAPTOP Download Play VCREDIST2010SP1X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:13:11 Denise LAPTOP Download Complete VCREDIST2010SP1X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:13:11 Denise LAPTOP Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe" /q /norestart /l C:\Users\Denise\AppData\Local\Temp\vcredist_x86_2010.log
2016/10/13:22:13:23 Denise LAPTOP Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Succeeded
2016/10/13:22:13:24 Denise LAPTOP Download Play VCREDIST2010SP1X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:13:51 Denise LAPTOP Download Complete VCREDIST2010SP1X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:13:51 Denise LAPTOP Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe" /q /norestart /l C:\Users\Denise\AppData\Local\Temp\vcredist_x64_2010.log
2016/10/13:22:14:02 Denise LAPTOP Install Microsoft Visual C++ 2010 SP1 Redistributable (x64) Succeeded
2016/10/13:22:14:03 Denise LAPTOP Download Play UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2016/10/13:22:14:36 Denise LAPTOP Download Complete UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2016/10/13:22:14:36 Denise LAPTOP Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2016/10/13:22:14:36 Denise LAPTOP Install Universal C Runtime (KB3118401) Succeeded
2016/10/13:22:14:37 Denise LAPTOP Download Play VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:15:38 Denise LAPTOP Download Complete VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:15:38 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x86_2015.log
2016/10/13:22:15:46 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2016/10/13:22:15:47 Denise LAPTOP Download Play VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:17:02 Denise LAPTOP Download Complete VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/13:22:17:02 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x64_2015.log
2016/10/13:22:17:08 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2016/10/13:22:17:09 Denise LAPTOP Download Play DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2016/10/13:22:18:25 Denise LAPTOP Download Complete DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2016/10/13:22:18:25 Denise LAPTOP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2016/10/13:22:18:39 Denise LAPTOP Install DirectX Runtime Succeeded
2016/10/13:22:18:41 Denise LAPTOP Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:19:51 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:20:12 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:20:12 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:20:49 Denise LAPTOP Download User Resume CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:21:23 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:22:00 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:22:40 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:24:01 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:26:43 Denise LAPTOP Download Error CM <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now? http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:22:58:31 Denise LAPTOP Download User Resume CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:23:00:00 Denise LAPTOP Download Error CM <B>Connection has expired.</B>Please Install Now again from the Autodesk website. http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:23:00:02 Denise LAPTOP Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/13:23:00:02 Denise LAPTOP Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/10/13:23:00:03 Denise LAPTOP Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/10/13:23:00:03 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/10/13:23:00:03 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2016/10/13:23:00:03 Denise LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2016/10/13:23:00:04 Denise LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2016/10/14:20:53:46 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/14:20:53:46 Denise LAPTOP Path_Length: 162
2016/10/14:20:53:46 Denise LAPTOP Current Directory C:\Autodesk\AutoCAD_2017_English_Win_32_64bit_Trial_en-us
2016/10/14:20:53:46 Denise LAPTOP Launch
2016/10/14:20:53:46 Denise LAPTOP CommandLine /PK 001I1 /SN 900-78887325 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_English_Win_32_64bit_Trial_en-us_Se..."
2016/10/14:20:53:46 Denise LAPTOP Path_Length: 162
2016/10/14:20:53:46 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AIBFBF.tmp
2016/10/14:20:53:55 Denise LAPTOP === Setup ended ===

2016/10/14:20:53:48 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/14:20:53:48 Denise LAPTOP Path_Length: 162
2016/10/14:20:53:48 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AIBFBF.tmp
2016/10/14:20:53:48 Denise LAPTOP Launch
2016/10/14:20:53:50 Denise LAPTOP Download Skipped SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2016/10/14:20:53:51 Denise LAPTOP Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2016/10/14:20:53:51 Denise LAPTOP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Denise\AppData\Local\Temp\_AIBFBF.tmp\Setup\AcSetup.dll
2016/10/14:20:53:51 Denise LAPTOP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/10/14:20:53:53 Denise LAPTOP PageOpen LaunchDialog
2016/10/14:20:54:10 Denise LAPTOP PageOpen LicenseDialog
2016/10/14:20:54:10 Denise LAPTOP PageOpen ProductInfoDialog
2016/10/14:20:54:11 Denise LAPTOP PageOpen ProductSelectionDialog2
2016/10/14:20:54:29 Denise LAPTOP PageOpen FullProgressDialog
2016/10/14:20:54:32 Denise LAPTOP Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/14:20:54:33 Denise LAPTOP Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/14:20:54:34 Denise LAPTOP Download Skipped UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2016/10/14:20:54:34 Denise LAPTOP Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2016/10/14:20:54:34 Denise LAPTOP Install Universal C Runtime (KB3118401) Succeeded
2016/10/14:20:54:34 Denise LAPTOP Download Skipped VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/14:20:54:35 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x86_2015.log
2016/10/14:20:54:36 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2016/10/14:20:54:37 Denise LAPTOP Download Skipped VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/14:20:54:37 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x64_2015.log
2016/10/14:20:54:38 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2016/10/14:20:54:38 Denise LAPTOP Download Skipped DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2016/10/14:20:54:38 Denise LAPTOP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2016/10/14:20:54:53 Denise LAPTOP Install DirectX Runtime Succeeded
2016/10/14:20:54:54 Denise LAPTOP Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:16:49 Denise LAPTOP Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:16:49 Denise LAPTOP Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/10/14:21:16:49 Denise LAPTOP Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/10/14:21:16:49 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/10/14:21:16:50 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2016/10/14:21:16:52 Denise LAPTOP PageOpen InstallCompleteDialog
2016/10/14:21:21:23 Denise LAPTOP === Setup ended ===

2016/10/14:21:26:04 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/14:21:26:04 Denise LAPTOP Path_Length: 162
2016/10/14:21:26:04 Denise LAPTOP Current Directory C:\Autodesk\AutoCAD_2017_English_Win_32_64bit_Trial_en-us
2016/10/14:21:26:04 Denise LAPTOP Launch
2016/10/14:21:26:04 Denise LAPTOP CommandLine /PK 001I1 /SN 900-78887325 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_English_Win_32_64bit_Trial_en-us_Se..."
2016/10/14:21:26:04 Denise LAPTOP Path_Length: 162
2016/10/14:21:26:04 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AI5377.tmp
2016/10/14:21:26:13 Denise LAPTOP === Setup ended ===

2016/10/14:21:26:07 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/14:21:26:07 Denise LAPTOP Path_Length: 162
2016/10/14:21:26:07 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AI5377.tmp
2016/10/14:21:26:07 Denise LAPTOP Launch
2016/10/14:21:26:08 Denise LAPTOP Download Skipped SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2016/10/14:21:26:08 Denise LAPTOP Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2016/10/14:21:26:08 Denise LAPTOP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Denise\AppData\Local\Temp\_AI5377.tmp\Setup\AcSetup.dll
2016/10/14:21:26:08 Denise LAPTOP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/10/14:21:26:09 Denise LAPTOP PageOpen LaunchDialog
2016/10/14:21:26:23 Denise LAPTOP PageOpen LicenseDialog
2016/10/14:21:26:23 Denise LAPTOP PageOpen ProductInfoDialog
2016/10/14:21:26:23 Denise LAPTOP PageOpen ProductSelectionDialog2
2016/10/14:21:26:37 Denise LAPTOP PageOpen FullProgressDialog
2016/10/14:21:26:46 Denise LAPTOP Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/14:21:26:50 Denise LAPTOP Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/14:21:26:53 Denise LAPTOP Download Skipped UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2016/10/14:21:26:53 Denise LAPTOP Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2016/10/14:21:26:54 Denise LAPTOP Install Universal C Runtime (KB3118401) Succeeded
2016/10/14:21:26:58 Denise LAPTOP Download Skipped VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/14:21:26:58 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x86_2015.log
2016/10/14:21:26:59 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2016/10/14:21:27:02 Denise LAPTOP Download Skipped VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/14:21:27:02 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x64_2015.log
2016/10/14:21:27:03 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2016/10/14:21:27:08 Denise LAPTOP Download Skipped DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2016/10/14:21:27:08 Denise LAPTOP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2016/10/14:21:27:19 Denise LAPTOP Install DirectX Runtime Succeeded
2016/10/14:21:27:32 Denise LAPTOP Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:27:37 Denise LAPTOP Download Error CM <B>Connection has expired.</B>Please Install Now again from the Autodesk website. http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:27:37 Denise LAPTOP Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:27:37 Denise LAPTOP Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/10/14:21:27:38 Denise LAPTOP Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/10/14:21:27:38 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/10/14:21:27:38 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2016/10/14:21:27:41 Denise LAPTOP PageOpen InstallCompleteDialog
2016/10/14:21:27:46 Denise LAPTOP [Error: 1056] An instance of the service is already running.
2016/10/14:21:27:46 Denise LAPTOP === Setup ended ===

2016/10/14:21:29:44 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/14:21:29:44 Denise LAPTOP Path_Length: 162
2016/10/14:21:29:44 Denise LAPTOP Current Directory C:\Autodesk\AutoCAD_2017_English_Win_32_64bit_Trial_en-us
2016/10/14:21:29:44 Denise LAPTOP Launch
2016/10/14:21:29:44 Denise LAPTOP CommandLine /PK 001I1 /SN 900-78887325 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_English_Win_32_64bit_Trial_en-us_Se..."
2016/10/14:21:29:44 Denise LAPTOP Path_Length: 162
2016/10/14:21:29:44 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AIB05D.tmp
2016/10/14:21:29:53 Denise LAPTOP === Setup ended ===

2016/10/14:21:29:47 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/14:21:29:47 Denise LAPTOP Path_Length: 162
2016/10/14:21:29:47 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AIB05D.tmp
2016/10/14:21:29:47 Denise LAPTOP Launch
2016/10/14:21:29:48 Denise LAPTOP Download Skipped SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2016/10/14:21:29:48 Denise LAPTOP Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2016/10/14:21:29:48 Denise LAPTOP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Denise\AppData\Local\Temp\_AIB05D.tmp\Setup\AcSetup.dll
2016/10/14:21:29:48 Denise LAPTOP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/10/14:21:29:49 Denise LAPTOP PageOpen LaunchDialog
2016/10/14:21:30:05 Denise LAPTOP PageOpen LicenseDialog
2016/10/14:21:30:05 Denise LAPTOP PageOpen ProductInfoDialog
2016/10/14:21:30:05 Denise LAPTOP PageOpen ProductSelectionDialog2
2016/10/14:21:30:12 Denise LAPTOP PageOpen FullProgressDialog
2016/10/14:21:30:13 Denise LAPTOP Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/14:21:30:14 Denise LAPTOP Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/14:21:30:14 Denise LAPTOP Download Skipped UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2016/10/14:21:30:14 Denise LAPTOP Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2016/10/14:21:30:14 Denise LAPTOP Install Universal C Runtime (KB3118401) Succeeded
2016/10/14:21:30:14 Denise LAPTOP Download Skipped VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/14:21:30:14 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x86_2015.log
2016/10/14:21:30:16 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2016/10/14:21:30:16 Denise LAPTOP Download Skipped VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/14:21:30:16 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x64_2015.log
2016/10/14:21:30:17 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2016/10/14:21:30:17 Denise LAPTOP Download Skipped DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2016/10/14:21:30:17 Denise LAPTOP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2016/10/14:21:30:29 Denise LAPTOP Install DirectX Runtime Succeeded
2016/10/14:21:30:34 Denise LAPTOP Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:31:49 Denise LAPTOP Download User Pause CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:31:50 Denise LAPTOP Download Paused CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:21:31:53 Denise LAPTOP Download User Resume CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:22:29:28 Denise LAPTOP Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/14:22:29:28 Denise LAPTOP Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/10/14:22:29:29 Denise LAPTOP Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/10/14:22:29:29 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/10/14:22:29:30 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2016/10/14:22:29:32 Denise LAPTOP PageOpen InstallCompleteDialog
2016/10/14:22:29:53 Denise LAPTOP === Setup ended ===

2016/10/15:11:40:26 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/15:11:40:26 Denise LAPTOP Path_Length: 162
2016/10/15:11:40:26 Denise LAPTOP Current Directory C:\Autodesk\AutoCAD_2017_English_Win_32_64bit_Trial_en-us
2016/10/15:11:40:26 Denise LAPTOP Launch
2016/10/15:11:40:26 Denise LAPTOP CommandLine /PK 001I1 /SN 900-78887325 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_English_Win_32_64bit_Trial_en-us_Se..."
2016/10/15:11:40:26 Denise LAPTOP Path_Length: 162
2016/10/15:11:40:26 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AI17DF.tmp
2016/10/15:11:40:39 Denise LAPTOP === Setup ended ===

2016/10/15:11:40:30 Denise LAPTOP === Setup started on LAPTOP by Denise ===
2016/10/15:11:40:30 Denise LAPTOP Path_Length: 162
2016/10/15:11:40:30 Denise LAPTOP Current Directory C:\Users\Denise\AppData\Local\Temp\_AI17DF.tmp
2016/10/15:11:40:30 Denise LAPTOP Launch
2016/10/15:11:40:31 Denise LAPTOP Download Skipped SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2016/10/15:11:40:31 Denise LAPTOP Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2016/10/15:11:40:31 Denise LAPTOP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Denise\AppData\Local\Temp\_AI17DF.tmp\Setup\AcSetup.dll
2016/10/15:11:40:31 Denise LAPTOP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/10/15:11:40:33 Denise LAPTOP PageOpen LaunchDialog
2016/10/15:11:40:59 Denise LAPTOP PageOpen LicenseDialog
2016/10/15:11:40:59 Denise LAPTOP PageOpen ProductInfoDialog
2016/10/15:11:40:59 Denise LAPTOP PageOpen ProductSelectionDialog2
2016/10/15:11:43:52 Denise LAPTOP PageOpen FullProgressDialog
2016/10/15:11:43:54 Denise LAPTOP Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/15:11:43:56 Denise LAPTOP Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2016/10/15:11:43:57 Denise LAPTOP Download Skipped UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2016/10/15:11:43:57 Denise LAPTOP Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2016/10/15:11:43:58 Denise LAPTOP Install Universal C Runtime (KB3118401) Succeeded
2016/10/15:11:43:59 Denise LAPTOP Download Skipped VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/15:11:43:59 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x86_2015.log
2016/10/15:11:44:01 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2016/10/15:11:44:03 Denise LAPTOP Download Skipped VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2016/10/15:11:44:03 Denise LAPTOP Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Denise\AppData\Local\Temp\vcredist_x64_2015.log
2016/10/15:11:44:04 Denise LAPTOP Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2016/10/15:11:44:06 Denise LAPTOP Download Skipped DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2016/10/15:11:44:06 Denise LAPTOP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2016/10/15:11:44:34 Denise LAPTOP Install DirectX Runtime Succeeded
2016/10/15:11:44:35 Denise LAPTOP Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/15:12:03:25 Denise LAPTOP Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2016/10/15:12:03:25 Denise LAPTOP Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/10/15:12:03:26 Denise LAPTOP Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/10/15:12:03:26 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/10/15:12:03:26 Denise LAPTOP Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619

Any help is appreciated.

[Darin.Green · Accepted solution]

Not sure why you posted your issue to a 2 year old post, but here's the solution:

Download the software from the Autodesk Virtual Agent

Once there, use the Download Links option to navigate to the application you need to download.

NOTE: If there are multiple parts for the download, you'll need to click each part to download them, once they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.