Installation & Licensing

New Member
Posts: 1
Registered: ‎12-24-2011
Message 1 of 2 (299 Views)


299 Views, 1 Replies
12-26-2011 04:59 PM

Hi, I've tried to install 3dsMax 10 times and always get this message: 1:5 2 adlmPITset Information failed 3:2, I know this issue is kind of normal, but the threads I've saw the error message is 3:9 not 3:2, I've tried to delete everything related to Autodesk (just like that help page says) but It keeps happening (besides, the only product that I've installed from Autodesk in my PC before this is SoftImage) and, when the installations finishes, there is no ADLM folder in Program Data, I don't know what is wrong, the only thing is that when I uncompressed the installer, the CRC from NetFrameWork failed but It did'nt stop, also I have NetFramework 4.... I've tried to run the installer in the Safe Mode but the installation fails even faster, when Direct X runtime is installing.


The Screenshot:



Please Autodesk, help me ;_;


By the Way:

I have Windows7 Home Premium 64-bit, 6gbs of RAM and Intelcore i5

*Expert Elite*
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 2 (273 Views)


12-29-2011 07:13 AM in reply to: rhino_blindado

This is a known issue and can be solved by using the Autodesk support knowledge base here:

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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