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xabier.r.s
Posts: 1
Registered: ‎12-25-2012
Message 1 of 2 (653 Views)

3DS max Reinstall trouble

653 Views, 1 Replies
12-25-2012 09:46 AM

Hi, I am spanish, so I'll try to explain as best I can.
I use win 7

First I install 3DS Max, (trial version) it works perfectly.
Then I unistall VRAY using Revo Unistaller Pro, but this program eliminated several files in the folder of 3DS max, and it stops working, so i unistall completely 3ds max  and reinstall, but when i try reinstall, the installer says to me that 3DS max is already installed.
After that, i try to unistall all autodesk software in my computer, (autocad, librarys... etc) and reinstall them, all  work perfectly, except 3DS max, when i try to reinstall, the installer says me that 3DS max is already installed.

Can you help me?, how can i  fix that problem?

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 2 of 2 (626 Views)

Re: 3DS max Reinstall trouble

12-26-2012 11:29 AM in reply to: xabier.r.s

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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