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    New Member
    Posts: 1
    Registered: ‎12-25-2012

    3DS max Reinstall trouble

    175 Views, 1 Replies
    12-25-2012 09:46 AM

    Hi, I am spanish, so I'll try to explain as best I can.
    I use win 7

    First I install 3DS Max, (trial version) it works perfectly.
    Then I unistall VRAY using Revo Unistaller Pro, but this program eliminated several files in the folder of 3DS max, and it stops working, so i unistall completely 3ds max  and reinstall, but when i try reinstall, the installer says to me that 3DS max is already installed.
    After that, i try to unistall all autodesk software in my computer, (autocad, librarys... etc) and reinstall them, all  work perfectly, except 3DS max, when i try to reinstall, the installer says me that 3DS max is already installed.

    Can you help me?, how can i  fix that problem?

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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: 3DS max Reinstall trouble

    12-26-2012 11:29 AM in reply to: xabier.r.s

    To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

    For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

    http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

    Travis Nave
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