Hi, I am spanish, so I'll try to explain as best I can.
I use win 7
First I install 3DS Max, (trial version) it works perfectly.
Then I unistall VRAY using Revo Unistaller Pro, but this program eliminated several files in the folder of 3DS max, and it stops working, so i unistall completely 3ds max and reinstall, but when i try reinstall, the installer says to me that 3DS max is already installed.
After that, i try to unistall all autodesk software in my computer, (autocad, librarys... etc) and reinstall them, all work perfectly, except 3DS max, when i try to reinstall, the installer says me that 3DS max is already installed.
Can you help me?, how can i fix that problem?
To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:
For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:
For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:
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