Hi,
I have been trying to install 3ds Max 2013 (Student License), on Windows 7 32-bit, on my Toshiba P300 laptop for the past few days.
I have run the installer successfully, and then it appears to go through the whole process but then shows that the installation failed. I'm not sure what's causing the problem or what I should try to do, as i have tried the process several times with the message that certain products failed to install.
What is more baffling is that i have already installed Revit 2014 (Student License) successfully and have checked to make sure it works fine and it does.
Any links to similar problems that have been resolved or suggestions would be highly appreciated
Here are the error logs:
2013/9/26:20:34:21 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/26:20:34:21 Anthony TOSH-300 Launch
2013/9/26:20:35:19 Anthony TOSH-300 === Setup ended ===
2013/9/26:20:34:42 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/26:20:34:42 Anthony TOSH-300 Launch
2013/9/26:20:35:21 Anthony TOSH-300 PageOpen LaunchDialog
2013/9/26:20:36:05 Anthony TOSH-300 PageOpen LicenseDialog
2013/9/26:20:36:20 Anthony TOSH-300 PageOpen ProductInfoDialog
2013/9/26:20:38:40 Anthony TOSH-300 PageOpen ProductSelectionDialog2
2013/9/26:20:39:03 Anthony TOSH-300 PageOpen FullProgressDialog
2013/9/26:20:39:12 Anthony TOSH-300 Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Autodesk\WI\Autodesk 3ds Max Design 2013\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Anthony\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/9/26:20:40:47 Anthony TOSH-300 Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded
2013/9/26:20:43:38 Anthony TOSH-300 Installing DirectX® Runtime: C:\Autodesk\WI\Autodesk 3ds Max Design 2013\3rdParty\DirectX\DXSETUP.exe /silent
2013/9/26:20:51:38 Anthony TOSH-300 Install DirectX® Runtime Succeeded
2013/9/26:21:05:49 Anthony TOSH-300 Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max Design 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/9/26:21:12:20 Anthony TOSH-300 Install Autodesk Material Library 2013 Succeeded
2013/9/26:21:14:10 Anthony TOSH-300 Install Autodesk Material Library 2013 - Base Image Library Failed Download Failed, Installation aborted, Result=1603
2013/9/26:21:24:41 Anthony TOSH-300 Rollback Autodesk Material Library 2013 Succeeded
2013/9/26:21:24:42 Anthony TOSH-300 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/9/26:21:24:43 Anthony TOSH-300 Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619
2013/9/26:21:24:49 Anthony TOSH-300 PageOpen InstallCompleteDialog
2013/9/26:21:34:14 Anthony TOSH-300 === Setup ended ===
2013/9/26:21:35:02 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/26:21:35:02 Anthony TOSH-300 Launch
2013/9/26:21:35:13 Anthony TOSH-300 === Setup ended ===
2013/9/26:21:35:10 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/26:21:35:10 Anthony TOSH-300 Launch
2013/9/26:21:35:14 Anthony TOSH-300 PageOpen LaunchDialog
2013/9/26:21:35:31 Anthony TOSH-300 PageOpen LicenseDialog
2013/9/26:21:35:38 Anthony TOSH-300 PageOpen LaunchDialog
2013/9/27:00:54:55 Anthony TOSH-300 PageOpen LicenseDialog
2013/9/27:00:55:08 Anthony TOSH-300 PageOpen ProductInfoDialog
2013/9/27:00:55:50 Anthony TOSH-300 PageOpen ProductSelectionDialog2
2013/9/27:00:56:23 Anthony TOSH-300 PageOpen FullProgressDialog
2013/9/27:00:56:25 Anthony TOSH-300 Installing DirectX® Runtime: C:\Autodesk\WI\Autodesk 3ds Max Design 2013\3rdParty\DirectX\DXSETUP.exe /silent
2013/9/27:01:00:35 Anthony TOSH-300 Install DirectX® Runtime Succeeded
2013/9/27:01:00:36 Anthony TOSH-300 Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max Design 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/9/27:01:04:16 Anthony TOSH-300 Install Autodesk Material Library 2013 Succeeded
2013/9/27:01:05:02 Anthony TOSH-300 Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max Design 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/9/27:01:07:31 Anthony TOSH-300 Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/9/27:01:12:34 Anthony TOSH-300 Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max Design 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/9/27:01:14:28 Anthony TOSH-300 Install Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/9/27:02:01:09 Anthony TOSH-300 Install Autodesk® 3ds Max Design 2013 Failed Download Failed, Installation aborted, Result=1603
2013/9/27:02:01:20 Anthony TOSH-300 Rollback Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/9/27:02:01:32 Anthony TOSH-300 Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/9/27:02:04:08 Anthony TOSH-300 Rollback Autodesk Material Library 2013 Succeeded
2013/9/27:02:04:09 Anthony TOSH-300 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/9/27:02:04:17 Anthony TOSH-300 PageOpen InstallCompleteDialog
2013/9/27:02:34:58 Anthony TOSH-300 === Setup ended ===
2013/9/27:02:36:23 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/27:02:36:23 Anthony TOSH-300 Launch
2013/9/27:02:36:36 Anthony TOSH-300 === Setup ended ===
2013/9/27:03:35:54 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/27:03:35:54 Anthony TOSH-300 Launch
2013/9/27:03:36:11 Anthony TOSH-300 === Setup ended ===
2013/9/27:03:36:08 Anthony TOSH-300 === Setup started on TOSH-300 by Anthony ===
2013/9/27:03:36:08 Anthony TOSH-300 Launch
2013/9/27:03:36:12 Anthony TOSH-300 PageOpen LaunchDialog
2013/9/27:03:36:38 Anthony TOSH-300 PageOpen LicenseDialog
2013/9/27:03:36:46 Anthony TOSH-300 PageOpen ProductInfoDialog
2013/9/27:03:38:52 Anthony TOSH-300 PageOpen ProductSelectionDialog2
2013/9/27:03:43:40 Anthony TOSH-300 PageOpen FullProgressDialog
2013/9/27:03:43:42 Anthony TOSH-300 Installing DirectX® Runtime: C:\Autodesk\WI\Autodesk 3ds Max Design 2013\3rdParty\DirectX\DXSETUP.exe /silent
2013/9/27:03:49:05 Anthony TOSH-300 Install DirectX® Runtime Succeeded
2013/9/27:04:40:54 Anthony TOSH-300 Install Autodesk® 3ds Max Design 2013 Failed Download Failed, Installation aborted, Result=1603
2013/9/27:04:40:56 Anthony TOSH-300 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619