I have been trying to install 3ds Max 2013 (Student License), on Windows 7 32-bit, on my Toshiba P300 laptop for the past few days.
I have run the installer successfully, and then it appears to go through the whole process but then shows that the installation failed. I'm not sure what's causing the problem or what I should try to do, as i have tried the process several times with the message that certain products failed to install.
What is more baffling is that i have already installed Revit 2014 (Student License) successfully and have checked to make sure it works fine and it does.
Any links to similar problems that have been resolved or suggestions would be highly appreciated
Here are the error logs:
Solved! Go to Solution.
Hello and welcome to the forums.
A. To download 3ds Max Design 2013 from virtual agent.
1.Go to http://www.autodesk.com
2.At the bottom of the page, beneath Help and Support, click Customer Service.
3.Click the Ask button.
4.In the Virtual Agent window, click Downloading and Installation.
5.Click Software Download links.
6.Click "I need to redownload my product."
7.Click "3ds Max Products" then “Autodesk 3ds Max Design”
8.Select the appropriate product and click the link to download.
B. To install 3ds Max Design 2013 follow steps below:
1.Logon as an Administrator.
2.Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter.
3.Disable your Antivirus software.
5.Install 3ds Max Design 2013.
If the installation fails, please provide the installation install logs created in your TEMP folder during this product installation attempt.
Thank you for responding to my message and even greater thanks because i followed your solution step by step and it worked like a charm.
I really appreciate it.
You are very welcome u0958365.
Thank you for using Autodesk Discussion Group Forums.