Installation & Licensing

New Member
Posts: 1
Registered: ‎09-12-2013
Message 1 of 2 (752 Views)

3DS Max 2014 Installer - Failed Internet Connection

752 Views, 1 Replies
09-12-2013 07:53 AM

I am trying to install 3DS Max now for about 4 hours, but it won't work.


Everytime the installer stops when installing .Network 3.5 SP1. I already cleared my computer off all .Net programms. The installer then installs .Net 4.0 but stops again when starting to install 3.5.


Install log cann be seen here.


Few things:

- UAC is disabled

- Firewall is disabled

- Anti-Virus programm (MSE) is disabled

- Checked Ports and everything - seems all fine.

Product Support
Posts: 503
Registered: ‎05-26-2010
Message 2 of 2 (728 Views)

Re: 3DS Max 2014 Installer - Failed Internet Connection

09-12-2013 02:55 PM in reply to: phoenix100



Hello. You can try a few things:

Comment out the setup.ini file by opening it in note pad and searching for all instances of PREREQUISITES and replacing with #PREREQUISITES. Save the file and run the installer. This will avoid installing the prerequisites and you may need to manually install them after (from the 3rd party folder)


Past this, I would run the NET cleanup tool and retry


Thank you for taking part in our community!

David Dembkoski

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