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    New Member
    Posts: 1
    Registered: ‎10-05-2012

    3DS Max 2013 wont download or install

    391 Views, 1 Replies
    10-05-2012 04:30 PM

    When I try to do the "install now" choice it starts installing but fails half way through and says that the materiallibrary.cab file is corrupt

     

    If I try the download option it just aborts and gives me error: 0x250000ff

     

    If I try use browser download it downloads but it says unexpected end of archive.

     

    Tried safari, chrome, IE and Firefox

     

    Dont know what else to do.

     

     

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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: 3DS Max 2013 wont download or install

    10-07-2012 05:11 PM in reply to: eddie10sixty6

    Hi eddie10sixty6:

     

    My apologies for the inconvenience. Prior to download, please check your system for and disable any of the following:

     

    # Firewall - These are designed to stop downloads from non-approved sites.

    # Anti-Virus Programs - These will try to stop or scan a download. It may cause the download to be corrupt or damaged.

    # Download Monitors - Programs such as GoZilla! and NetZip are not compatible with our server and will sometimes block or stop downloads.

    # Screen Savers - In some instances, screen savers can interfere with the download process. If you have a screen saver that is starting while you are downloading, please disable it temporarily until your download is complete.

     

    If the same issue persist, you may remove the software that you have downloaded (parts of it) from your machine and re-download the trial version or through the link below. Please note that the links below are valid only for 5 days.

     

    Autodesk 3DS Max 2013, 32 bit 

    Autodesk 3DS Max 2013, 64 bit 

     

    Once you have downloaded, you may activate using your serial number and product key. In case you encounter any activation issue, please contact our Registration and Activation Team directly.

     

    Best Regards,



    Arlin Bibat
    AutodeskHelp | Community Manager
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