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3DS MAX 2013 installation failed

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Message 1 of 2
jmty0083
3079 Views, 1 Reply

3DS MAX 2013 installation failed

1* please do not reply any information that can be googled.

 

Almost new computer with win 7 64-bit.

 

1- install - failed

at the end of 3DS max 2013

by prompt "there is a problem with this windows installer package ..." installation interrupted without rolling back.

 

2- reinstall - prompt

3DS max 2013 has been installed

 

3- run - failed

by prompt "msvcr100.dll is either not designed to run on windows or it contains an error ..." 

 

4- uninstall thru control pannel-uninstall a program - failed

no reaction

 

5- uninstall manually - success with 1 hour

 

6- google problem and install again -failed

by SAME prompt "there is a problem with this windows installer package ..." installation interrupted without rolling back.

 

* 3 hour in total.

 

Please tell me a way to

uninstall it automatically without searching register one by one

 

THANKS

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Message 2 of 2
TravisNave
in reply to: jmty0083

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

 

In theory, this could have been Googled.  Smiley Very Happy



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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