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3D Studio Max 2012 Stops Responding at Startup

7 REPLIES 7
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Message 1 of 8
Anonymous
8570 Views, 7 Replies

3D Studio Max 2012 Stops Responding at Startup

Hi,

 

I just registered as a student and am now trying to get 3DS Max 2012 working. I was able to sort out a few problems, but now, when I launch the program, the splash screen shows, and it loads the plugins, but it hangs at the point when it is starting the program. I have tried reinstalling and repairing the software to no avail.

Thanks,


Hbhargava

7 REPLIES 7
Message 3 of 8
Anonymous
in reply to: Anonymous

THANK YOU SOOOO MUCH!!!! I am very grateful for your assistance!Smiley Happy

Message 4 of 8
simmsimaging
in reply to: Anonymous

I am having this problem on one of my computers here. 2012 installs and runs fine on one machine, but the other freezes at startup screen. I can see the welcome screen but cannot okay/dismiss it. Previously it was freezing on the system/file units screen, but deleting the max.ini file got me as far as the welcome screen.

 

I have tried starting in DX, Nitrous, and OGL modes without any difference.

 

WHat else can I try? Do I need to put in a subscription request for help?

 

Thanks!/b

Message 5 of 8
david.lau
in reply to: simmsimaging

If you are Silver support, you can log a case.



David Lau
Message 6 of 8
Anonymous
in reply to: david.lau

I have similar problem. Hang up in startup when using nitrous engine, but work normal when I switch to direct3d. Does it mean I can't use nitrous engine forever? I am using retail ADS license and I have installed latest hotfix and graphics card driver. 

Message 7 of 8
Anonymous
in reply to: Anonymous

That is what I have resolved to do. What graphics card do you have? The machine that was giving me the problem only had integrated intel graphics. I have switched to a new GeForce 9800 that works fine now.

Message 8 of 8
Anonymous
in reply to: Anonymous

I am using Geforce 9600GT. I tried install it on my laptop with intel HD4500 graphics chipset, surprisingly it works normal.

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