Installation & Licensing

[#1]

I have a license of 3Ds MAX 2012 for 20 seats. I was activating, and I faced a problem with the internet that keeps giving me a time out error, so, I was retrying again and after pc number 11, error: 11 was showing up

"Reactivation Limit Reached
You have exceeded the number of times you can receive an activation code to reactivate your product on this computer.

If you are experiencing a technical problem that requires you to reactivate your product, please contact your support provider."

is it possible that I lost the license for the rest of pcs?

thanks in advance.

Rasha Alababseh.

German Jordanian University.

[#2]

Hi rasha115 and welcome to the Autodesk community!

Can you please send me your serial number via private message (click on my screenname camilo.lemos and then on Send Private message). We will process this activation manually for you!

Regards

[#3]

I got the same problem with 3ds max 2012, could you help me?  My license is going to expire within 3 days :,(

[#4]

you should contact autodesk customer support and they'll send you an activation code to activate ur product offline. Best Regards. -------------------------------------------------------------------------------------------------------- Eng. Rasha AL-Ababseh | Computer Engineer Technical Support- School of Architecture and Built Environment. German Jordanian University - Deutsch Jordanische Hochschule E-mail: Rasha.Alababseh@gju.edu.jo| Web http://www.gju.edu.jo P.O. Box 35247 Amman 11180 Jordan|Tel. +962-6-429-4444.

[#5]

Hi Chiara Palmieri,

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Request Code and Serial Number.

Alternatively, you can also contact our Registration and Activation team for any activation issue.