I purchased AutoCAD 2012, and the installer was said to be compatible with 32-bit and/or 64-bit operating system. However, when I initiate the installer, and error message comes up saying that the 32-bit installer will not install on the 64-bit system. How do make the installer run?
You can't do that.
Do yourself a favor, grab the correct 64bit download for free here and save it somewhere you will never lose every again since Autodesk will not keep these around for too long:
1. Go to http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...
2. Select the choice "Download Links".
3. Select your product, then variant, then version as applicable.
4. You should now be presented with the choice to download your software.
There are third party applications, like Microvellum for example that require a 32 bit install on a 64 bit OS, but they have written their own custom installer for that purpose.
If it's at all possible, you should definitely run the 64 bit version on a 64 bit machine.
2012 isn't on the list. Can you help?
@pendean wrote:You can't do that.
Do yourself a favor, grab the correct 64bit download for free here and save it somewhere you will never lose every again since Autodesk will not keep these around for too long:
1. Go to http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...
2. Select the choice "Download Links".
3. Select your product, then variant, then version as applicable.
4. You should now be presented with the choice to download your software.
@pendean wrote:You can't do that.
Do yourself a favor, grab the correct 64bit download for free here and save it somewhere you will never lose every again since Autodesk will not keep these around for too long:
1. Go to http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...
2. Select the choice "Download Links".
3. Select your product, then variant, then version as applicable.
4. You should now be presented with the choice to download your software.
I also have 2014 32 bit CD with serial no and CD Key. How can I get product key after download 64 bit? Thank you.
@pendean wrote:You can't do that.
Do yourself a favor, grab the correct 64bit download for free here and save it somewhere you will never lose every again since Autodesk will not keep these around for too long:
1. Go to http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...
2. Select the choice "Download Links".
3. Select your product, then variant, then version as applicable.
4. You should now be presented with the choice to download your software.
I found the product key for 2014. Sorry to bother you earlier.
@Anonymous
Welcome to the Autodesk User's Community..
AutoCAD 2012 and 2013 is retired and no longer supported. Why do you need this version? There's no live download link and unless you purchased this product 5 and/or 6 years ago you will not be able to request a temporary download.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
As mentioned by @Anonymous.Lancaster, AutoCAD 2012 and 2013 are no longer supported. Autodesk supports products up to three versions past the current release.
As the download you need is no longer located within the Virtual Agent, please contact support to see if the download for your product is still available. Please note that any unsupported versions can become unavailable at any time.
Regards,
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