Installation & Licensing

Reply
Member
joshua.ibanez
Posts: 4
Registered: ‎06-09-2014
Message 1 of 8 (216 Views)
Accepted Solution

2015 problems in installation

216 Views, 7 Replies
06-09-2014 11:09 PM

hi, i tried several times but i can't seem to pass after 840+ mb downloaded, please see attached picture for more clarification on my problem. thank you 

Community Manager
camilo.lemos
Posts: 915
Registered: ‎09-28-2011
Message 2 of 8 (206 Views)

Re: 2015 problems in installation

06-09-2014 11:56 PM in reply to: joshua.ibanez

Hi @joshua.ibanez and welcome to the Autodesk Community:smileyhappy:

 

Please, disable your firewall and anti-virus programs and download AutoCAD LT directly from our Virtual Agent linked here (click on Download Links, select product and version).

 

Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.



Camilo Lemos
Member
joshua.ibanez
Posts: 4
Registered: ‎06-09-2014
Message 3 of 8 (197 Views)

Re: 2015 problems in installation

06-10-2014 12:16 AM in reply to: camilo.lemos

is this same as browser dowload where there are 2 files downloaded? and can i use them to install on a multiple pc? thank you

Community Manager
camilo.lemos
Posts: 915
Registered: ‎09-28-2011
Message 4 of 8 (190 Views)

Re: 2015 problems in installation

06-10-2014 12:31 AM in reply to: joshua.ibanez

Yes and Yes:smileyhappy:

 

You're welcome!



Camilo Lemos
Member
joshua.ibanez
Posts: 4
Registered: ‎06-09-2014
Message 5 of 8 (183 Views)

Re: 2015 problems in installation

06-10-2014 12:46 AM in reply to: camilo.lemos

by the way sir, im quite confussed with the download, there are two files right, one 1.12gb and the other 3.93gb so more or less it would be 5.07 gb, i saw the total download file ranging from 11.2 gb, what happen there sir? if i download the two files are there additional files i have to download or what difference does it have versus the 11.2 gb download? thank you

Community Manager
camilo.lemos
Posts: 915
Registered: ‎09-28-2011
Message 6 of 8 (173 Views)

Re: 2015 problems in installation

06-10-2014 12:59 AM in reply to: joshua.ibanez

There are no additional files to be downloaded. The difference in size is due to different download methods and their installation requirements and processes. If you download and extract the two files you see on the Virtual Agent you should be good to go.



Camilo Lemos
Member
joshua.ibanez
Posts: 4
Registered: ‎06-09-2014
Message 7 of 8 (171 Views)

Re: 2015 problems in installation

06-10-2014 01:06 AM in reply to: camilo.lemos

wow, thanks alot for answering my queries 

Community Manager
camilo.lemos
Posts: 915
Registered: ‎09-28-2011
Message 8 of 8 (157 Views)

Re: 2015 problems in installation

06-10-2014 01:29 AM in reply to: joshua.ibanez

You're welcome!



Camilo Lemos

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube