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2014 Online Download Issue

7 REPLIES 7
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Message 1 of 8
Cadmanto
Mentor
524 Views, 7 Replies
‎04-30-2013 08:06 AM
‎04-30-2013 08:06 AM

2014 Online Download Issue

I am currently running 2012 at work.  In talking to our IT department, they have given me a serial number and a product key to use on a home license.  What I am looking to do is download 2014 using these codes.  Maybe I am looking in the wrong location on the Autodesk website, but in my first attempt, I found the product download section and when I tried inputting the info into the fields it wouldn't take them.  Then I tried downloading the 30 day trial of the Inventor Suite for 2014.  That downloaded and I saved the setup file, but when I went to run it, it gave me an error message that said the file was not a compatible 32bit system.  I selected the 64 bit version.  While I am not at home to give the exact message, I am going on memory to some degree.  Can anyone instruct me as to how to get this downloaded or upgraded on my home PC?

Thanks

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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7 REPLIES 7
Message 2 of 8
TravisNave
Mentor
in reply to: Cadmanto
‎04-30-2013 11:05 AM
‎04-30-2013 11:05 AM

Are you sure your home computer is a 64-bit OS?  Odd that you would get that error otherwise.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 8
Cadmanto
Mentor
in reply to: TravisNave
‎04-30-2013 05:57 PM
‎04-30-2013 05:57 PM

Travis,

Yes, I am sure it is 64 bit.

I am going to start from square one.  Here is the opening page from Autodesk.  If I have the serial number and the key code from work, where do I go to down load 2014 under my companies license?

I have never downloaded from this site before and considering I have struck out twice I need advice with this.

Thanks.

 

 4-30-2013 8-50-40 PM.jpg

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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Message 4 of 8
TravisNave
Mentor
in reply to: Cadmanto
‎04-30-2013 05:59 PM
‎04-30-2013 05:59 PM

Technically, the trial should work. But whoever has the Subscription
account should be able to login and get the software as well.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 8
DarrenP
Consultant
in reply to: TravisNave
‎05-01-2013 06:09 AM
‎05-01-2013 06:09 AM

go this way: http://usa.autodesk.com/adsk/servlet/pc/index?id=19759203&siteID=123112

click on ask at the bottom>downloading & installation>software download links>i need to redownload my product>autodesk suites

 

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Message 6 of 8
emily.xu
Autodesk Support
in reply to: Cadmanto
‎05-03-2013 01:19 AM
‎05-03-2013 01:19 AM

I think you can download a 32 bit version to see if work.

 


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Emily Xu
Product Support
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Message 7 of 8
emily.xu
Autodesk Support
in reply to: emily.xu
‎05-10-2013 02:59 AM
‎05-10-2013 02:59 AM

Can you install the product now? If still need any help from us, please update the post.

Thanks 



Emily Xu
Product Support
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Message 8 of 8
Cadmanto
Mentor
in reply to: emily.xu
‎05-22-2013 05:15 AM
‎05-22-2013 05:15 AM

Emily,

Sorry I have not gotten back to you on this thread.

My IT department ended up getting me the 2013 discs for install.  I ended up doing that version.  I will try and make it a point to try what has been suggested.

Thanks for your input.

 

Inventor Suite 2012
Windows 7 Professional
Intel (R) Xeon (R) CPU 3.47 GHz
12.0 GB Memory, 64 bit OS

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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