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Message 1 of 4
rmadison
303 Views, 3 Replies

2011 install problem

I’m upgrading from LT 2006 to LT 2011. My operating system is Windows XP Professional Version 2002, Service Pack 2.

The upgrade downloaded fine but will not install – I get an error that says “You cannot install this product on the current operating system”. Any ideas?

Thanks,
Ron
3 REPLIES 3
Message 2 of 4
DouglasLauritsen
in reply to: rmadison

You have probably downloaded the installer file for the 64-bit version of AutoCAD LT 2011 and your Windows XP is the 32-bit version of Windows. Double check the download page to see that you have the 32-bit installer. The file name should end in 32 or 64 depending on type.


Douglas Lauritsen, Autodesk Product Support


Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 3 of 4
rmadison
in reply to: rmadison

That was it - thanks Douglas!!!!!
Message 4 of 4
DouglasLauritsen
in reply to: rmadison

My pleasure,


Douglas Lauritsen, Autodesk Product Support
We appreciate your quick feedback on this forum!


Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

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